dispatcher, taxis

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Urban area
• Transportation

Tasks

• Maintain work records and logs
• Monitor personnel workloads and locations
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Maintain vehicle operator work records
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Supervision

• More than 20 people

Computer and technology knowledge

• Dispatch management service software
• Mapping and data visualization software
• Monitoring and tracking software
• Operate GPS (Global Positioning System) and other navigation equipment
• Internet

Security and safety

• Criminal record check

Transportation / travel information

• Own transportation
• Vehicle supplied by employer

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?

Employment terms options

• Early morning
• Evening
• Shift
• Flexible hours
• Morning
• Night

Experience

• Will train

Employment terms options

• To be determined
• Day
• Weekend
• Overtime available

Financial benefits

• Night shift premium

Other benefits

• Learning / training paid by employer
• Transportation provided by employer