Overall Purpose
of an Operations Administrator
Plan, direct, and coordinate administrative services of site or region; such as records, information management, data entry, and other office support services
Ensuring a high level of customer service for both internal and external customers
Support and contribute to the company Quality Policies and QMS
Reports to
Regional Manager / Site Manager
Responsibilities
Client relationship & Business development
- Provide paper and / or electronic data upon request
- Data entry into customer portal
- PO collection and submission
- Follow up with clients for required documentation
- Provide client reports as requested by them
Operations
Manage employee LOA's and attendance chartsAssist with recruiting as necessaryData entry into company portal; data and hours verificationManagement of Org, Comp Mentee, and Comp Matrix chartDemonstrates commitment to reduce the risk of workplace accidentsMust comply with local and company Health & Safety legislation, laws, and policiesOrganization & management
Ensure timely processing of payroll and invoicingElectronically store all required job documents according to TRIGO filing conventionsManage and upload client communication to client filesPurchase site and mission supplies and maintain expense report filesMaintain check log, copy and send all incoming checks to Harris Bank for depositMaintain contract logs including comparing logs to ensure goal of improving percentage of purchase orders received is metPerform audits on all electronic job files to ensure required documents have been stored by all departmentsContact and dispatch inspectors to missions when neededManage monthly safety trackers and Site audit trackers ; ensuring targets are metTechnical
Time entry into company portalEnsure hard copy data is filed per ISO standardsVerify EPIC entries, balance EPIC entries to Payroll JournalsAudit EPIC entries for accuracyPrepare month end KPI report for ManagerPrepare monthly Site Ops meeting minutes and upload to systemOther
Any other duties as assignedKnowledge, skills, abilities
Hard skills
Full proficiency in local language
Proficiency in English
Computer skills Microsoft Office (Excel basics), Outlook
Values & attitudes
Global team spirit
Team player
Caring for people
Open-minded
Excellence
Reactive
Resilient to pressure
Rigorous
Customer focus
Client oriented
Reliable & trustworthy
Flexible
Initiative
Autonomous
Innovative
Daring
Work experience
Overall recommendations
2+ years of work experience / administrativeEducation background
Overall recommendations
High School diploma or equivalent