General Manager

Position Summary

General Managers are responsible for the day-to-day integral operations of a Dutch Love retail store and ultimately held accountable to all aspects of brand and business operations, including but not limited to people, product, room integrity and financial metrics.

Main Duties / Responsibilities

• Maximize store sales via consistent leadership, planning and executing the brand strategy and vision with all team members
• Manage and report on all store activities and communicate store requirements as necessary
• Effectively delegate responsibilities and assign tasks as needed
• Follow through with deliverables on a daily, weekly and periodic basis
• Manage staff by maintaining clear and open communication, using disciplinary action when necessary
• Enforce all company policies and programs ensuring compliance, including loss and theft prevention
• Evaluate, optimize and maintain employee shifts / hours based on a performance based scheduling system
• Strive to meet sales targets and achieve profitability by controlling costs through effective labour and inventory budgets

Required Skills and Qualifications