Talent.com
FYidoctors
Patient Services SpecialistFYidoctors • Kitchener, ON NNB, CA
No longer accepting applications
Patient Services Specialist

Patient Services Specialist

FYidoctors • Kitchener, ON NNB, CA
30+ days ago
Salary
CA$30.00 hourly
Job type
  • Full-time
Job description

Our FYidoctors Kitchener - Waterloo clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Tuesday to Saturday.

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $ to $ hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

Create a job alert for this search

Patient Services Specialist • Kitchener, ON NNB, CA

Similar jobs

Compassionate Client Care Specialist Opportunity

Gateway Services Inc.Guelph
Full-time

Explore a full-time hybrid opportunity as a Client Care Specialist at Gateway Services in Guelph, ON.Leverage your skills to assist families during vital pet after-life care moments.At Gateway Serv... Show more

 • Promoted

Retail Operations Specialist in Canada

MJ Holding Company Canada ULCCambridge, Region of Waterloo, CA
Full-time

Step into the role of Retail Operations Specialist at MJ Holding Company, the top distributor of sports trading cards.Collaborate internally and externally to maximize operational efficiency.MJ Hol... Show more

 • Promoted

Full-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupBrantford, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Service Director, Assessment & Remediation, Ontario

Onterrisguelph, on, Canada
Full-time

Service Director, Assessment & Remediation, Ontario – Day in the Life.As a Service Director you will report to the Service Line VP and provide strategic and operational leadership for a Regional Bu... Show more

 • Promoted

Nurse Aides for Patient Support in Ontario

globalhealthemploymentKitchener, Region of Waterloo, CA
Full-time

Join our team as a Nurse Aide supporting patient needs across multiple Ontario sites.This role is perfect for those with a passion for compassionate care and hands-on experience in healthcare setti... Show more

 • Promoted

Financial Services Representative - Full Time

Meridian Credit UnionBrantford, ON, CA
Full-time

Financial Services Representative.You will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience!.Identify and fulfill ... Show more

 • Promoted

Senior Anesthesia Department Leader

Waterloo Regional Health NetworkKitchener, Region of Waterloo, CA
Full-time

Step into a significant leadership role as the Senior Anesthesia Department Leader at Waterloo Regional Health Network.Focus on clinical excellence and the professional growth of staff.This promine... Show more

 • Promoted

Work From Home - Client Services Associate

MediumKitchener, Region of Waterloo, CA
Remote
Full-time

Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you c... Show more

 • Promoted

Medigas Respiratory Therapy Specialist

Linde plcBrantford, ON, CA
Full-time

Elevate respiratory care with Medigas as a Respiratory Therapy Specialist focused on providing in-home client services.Your role will integrate assessment, therapy initiation, and product promotion... Show more

 • Promoted

Retention Specialist in Employment Services

YMCA of Three RiversKitchener, Region of Waterloo, CA
Full-time

Be the catalyst for client success as a Retention Specialist in Employment Services.Focus on developing relationships and improving job retention in a full-time contract role.Reporting directly to ... Show more

 • Promoted

Addiction Support Coordinator (Specialized Addictions Services)

Uniting HoldingGuelph, Ontario, Canada
Full-time

The Addiction Support Coordinator’s core responsibilities are to provide direct service to individuals with addiction issues that are made more complex by the presence of one or more of the followi... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingBrantford, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Pharmacy Customer Service Representative

Rexall Pharmacy Group Ltd.Guelph, ON, CA
Full-time

Take on the role of a Pharmacy Customer Service Representative, enhancing community connections through exceptional service.Engage with customers, answer inquiries, and process transactions accurat... Show more

 • Promoted

RQ08074:Systems Administrator/Operations Support Specialist

Rubicon PathGuelph, ON, CA
Full-time

RQ08074:Systems Administrator/Operations Support Specialist.Job Openings RQ08074:Systems Administrator/Operations Support Specialist.About the job RQ08074:Systems Administrator/Operations Support S... Show more

 • Promoted

Lab Patient Technician - Part Time Float - Kitchener, ON

Lifelabs LPKitchener, Region of Waterloo, CA
Part-time

Lab Patient Technician - Part Time Float - Kitchener, ON.Posted Tuesday, June 23, 2026 at 7:00 AM.For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information... Show more

 • Promoted

Hybrid Bilingual Client Services Representative

DemantKitchener, Region of Waterloo, CA
Full-time

Enhance customer satisfaction in this hybrid Bilingual Client Services Representative position located in Kitchener.Your focus will be on supporting customer inquiries and managing order processes ... Show more

 • Promoted

Health Services Coordinator, Nurse Practitioner

Region of WaterlooKitchener, Region of Waterloo, CA
Full-time

Franklin St N - Sunnyside Home.Must be available to work some evenings and participate in an on-call rotation.Management/Management Support Grade 08.Join the Team at Sunnyside Home.At Sunnyside Hom... Show more

 • Promoted

Hospitalist: Patient-Centered Care, Daily Stipend, FT/PT

Canadian SocietyBrantford
Full-time +1

A leading healthcare organization in Brantford, Ontario is seeking Hospitalists to join their expanding team.This role involves providing quality patient-centered care from admission to discharge, ... Show more

 • Promoted

LifeLabs Patient Care Technician Part-Time

LifeLabs Medical Laboratory ServicesGuelph, ON, CA
Part-time

Join LifeLabs as a part-time Lab Patient Technician and help improve patient outcomes through effective specimen collection and care strategies.Availability is required Monday to Friday and rotatio... Show more

 • Promoted

Accounts Payable Specialist

Carlsberg GroupKitchener, Region of Waterloo, CA
Full-time +1

Get AI-powered advice on this job and more exclusive features.This range is provided by Carlsberg Group.Your actual pay will be based on your skills and experience — talk with your recruiter to lea... Show more