Job Details:
Job Title: Design Researcher – Expert (Senior)
Location: Toronto, ON
Duration: Months
Type: Full-Time, Contract
Description:
A financial services company is looking for a Design Researcher – Expert to work with a cross-functional group of designers, product managers, and developers to identify upcoming decisions that need research inputs, propose methodologies, carry out fieldwork, analyze, and socialize the implications. In this role, you will build relationships with key stakeholders within and outside of the design team, support designers and business stakeholders in prioritizing potential research activities, and develop research fieldwork approaches (moderated or unmoderated) that address business and design objectives. You will develop research activities to evaluate prototypes, improve understanding of current context, or generate new understanding of changing user needs, moderate live sessions with users covering high-complexity or sensitive topics, communicate core themes and implications from research activities to the design team and other stakeholders, and design and facilitate ideation sessions and collaborative work activities.
Top - Skills:
Design research methodologies – + years of working knowledge
Research fieldwork approaches (moderated and unmoderated)
User research and testing (prototype evaluation, user needs analysis)
Cross-functional collaboration (designers, product managers, developers)
Qualitative research moderation (high-complexity/sensitive topics)
Synthesis and analysis – communicating core themes and implications
Ideation session and collaborative work facilitation
Requirements for the role:
BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field (or equivalent practical experience)
+ years of experience in research
Technical understanding of design research theory and design research tools
+ years of working knowledge of a variety of design research methodologies
+ years of experience working on cross-functional teams
Ability to build relationships with key stakeholders within and outside of the design team
Ability to support designers and business stakeholders in prioritizing potential research activities
Ability to develop research fieldwork approaches (moderated or unmoderated) addressing business and design objectives
Ability to develop research activities to evaluate prototypes, improve understanding of current context, or generate new understanding of changing user needs
Ability to moderate live sessions with users covering high-complexity or sensitive topics
Ability to communicate core themes and implications from research activities to the design team and other stakeholders
Ability to design and facilitate ideation sessions and collaborative work activities
Education and Experience:
BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design, Human Computer Interaction (HCI), Computer Science (CS), or a related field (or equivalent practical experience)
+ years of experience in research
Or equivalent combination of education, experience, and training
Preferred Qualifications (Nice to Have):
MA/MS degree or certification in Psychology, Anthropology, Sociology, Information Studies, Design, Human Computer Interaction (HCI), Computer Science (CS), or a related field
Appreciation for the potential of 'design thinking'
Experience working within a large organization and within an agile environment
Experience contributing to the launch of a digital product
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
IT - Design Researcher - Expert • Toronto, ON
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