ABOUT THE POSITION
Our store leadership teams are essential to our business with over 430 retail stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”
As an Assistant Store Manager, you will lead our Sales Associates and Supervisors to engage consumers and inspire brand loyalty. You will provide continuous training and coaching on products, technologies, and enhanced selling skills that enable Sales Associates to recommend products and influence consumer buying decisions. The Assistant Store Manager develops strategies to improve consumer engagement, drive sales, and increase profitability. You will support the store manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.
HOW YOU’LL MAKE A DIFFERENCE
Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
Creates an engaging consumer shopping experience that expands our consumer base. Ensures sales associates have in-depth knowledge of our products and technology to better serve consumer’s needs.
Provides training and coaching on selling skills that influence consumer buying decisions. Assists the Store Manager in interviewing, hiring, training, and coaching diverse staff, as necessary.
Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary. Supports ongoing team member growth and development.
Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.
YOU HAVE
No specific education required (High School Diploma or GED preferred)
5+ years of experience in position or specialization
Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
Experience driving consumer engagement, personalized service, and selling skills.
Ability to use judgment to identify and resolve day-to-day technical and operational problems
Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
JOB CONDITIONS
Frequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.
Occasionally it requires the ability to work in place.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
Assistant Store Manager • Mississauga, Ontario, Canada
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