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Prairie Mountain Health
Home Care Scheduling Clerk (Clerk III)Prairie Mountain Health • Brandon, Canada
Home Care Scheduling Clerk (Clerk III)

Home Care Scheduling Clerk (Clerk III)

Prairie Mountain Health • Brandon, Canada
4 days ago
Job type
  • Part-time
Job description

POSITION SUMMARY

:

Working within an interdisciplinary team, the Home Care Scheduling Clerk III is responsible for the scheduling and assignment of client visits by the Home Care Direct Service Staff . The Home Care Scheduling Clerk III is also responsible for the administrative functions related to service implementation, scheduling, and maximizing services and resources.

RESPONSIBILITIES:

Overview:

  • Maintains individual employee schedules in the Electronic Scheduling Program;
  • Responds to service requests and changes in services from the Home Care Case Coordinator and or Direct Service Nurse (DSN), and identifies staffing resources available;
  • Processes service requests according to priority through consultation with Home Care Case Coordinator and/or DSN;
  • Provides assigned worker with assignment information;
  • Notifies assigned worker of resumption and/or termination of service;
  • Communicates with clients regarding scheduling as needed;
  • Maintains Home Care client information in accordance with established guidelines;
  • Completes timekeeping responsibilities as applicable;
  • Adheres to PHIA and FIPPA legislation;
  • Documents concerns and refers to their respective supervisor;
  • Responds to calls from staff;
  • Plans and coordinates replacement staff as required as per Human Resource Policies and applicable Collective Agreements, consult with the Supervisor as needed;
  • Refers employee performance concerns to their respective supervisor;
  • Identifies self-learning needs to their respective supervisor as needed;
  • Works within the scope of the position;
  • Other duties as assigned.
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Home Care Scheduling Clerk (Clerk III) • Brandon, Canada

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