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SLM TechnicianPeopleToGo • Hamilton, ON, Canada
SLM Technician

SLM Technician

PeopleToGo • Hamilton, ON, Canada
9 days ago
Job type
  • Temporary
  • Quick Apply
Job description
Job Title: Second-Level Maintenance Technician
Job Type: 3-month Contract (possibility of extension)
Location: Hamilton, ON
Starts: ASAP
Ends: 3 months after start date
Positions available: 3
Shift Schedule: Rotating Shifts, 7 AM to Midnight
Rates: $25/hr T4 OR $30/hr Inc.

Responsibilities:
  • Basic installation, maintenance, and repairs on equipment within an assigned territory—all while keeping customers completely assured and satisfied. (And in compliance with agreed upon Service Level Agreements, of course.)
  • Perform work on products like ATMs, POS systems, kiosks and workstations.
  • Assist in site preparation, including installation of cable, staging of equipment, and minor testing of equipment.
  • Guard all assets used in the delivery of customer services (that is tools, software, vehicles, documentation, and intellectual property).
  • Maintain stellar records and an appropriate parts inventory.
  • Capture customer information for invoicing and stay in contact to ensure the best possible service.
  • Resolve problems before they start by performing periodic preventative maintenance.
  • Pull in the proper associate, team member, or territory manager who can help.
  • Record-keeping log of all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).

Qualifications:
  • Full G license and access to a reliable vehicle is mandatory
  • Must have a Diploma/Degree in a related field
  • Must have amazing flexibility and a positive attitude. No. Matter. What. (We’re talking nights, weekends, overtime, flex shifts, and being on call to keep our customers happy.)
  • Team player
  • This position involves prolonged travel, rotating shifts, carrying and lifting tools and parts weighing up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time.

Standard tools:
- Side cutters
- Allen Keys
- Pliers
- Measuring Tape
- Multi-Bit Screw driver
- 12.7/16 wrench or wrench set

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SLM Technician • Hamilton, ON, Canada

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