Talent.com
Patterson Companies, Inc.
TechEdge Service CoordinatorPatterson Companies, Inc. • London, Canada, US
No longer accepting applications
TechEdge Service Coordinator

TechEdge Service Coordinator

Patterson Companies, Inc. • London, Canada, US
30+ days ago
Job type
  • Full-time
Job description

Job Summary

The Service Coordinator will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. This role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests.

Essential Functions

  • Actively triage all calls and inquiries from customers.
  • Assigns and schedules service requests from clients or company personnel.
  • Manages resources efficiently and effectively for all scheduled services.
  • Monitors service orders assigned to technicians.
  • Responsible for the life cycle of service order (creates, edits, completes and invoice service orders).
  • Reconciles various CRM reports on a monthly basis.
  • Maintains parts and rental equipment inventory.
  • Process returned merchandise and warranty claims.
  • Works closely with the Branch Procurement Specialist(s) with resource and project planning.
  • Demonstrates a commitment to Patterson values & professionalism through appropriate conduct at all times.
  • Performs other duties as assigned.

Job Qualifications

  • High school diploma or any other relevant experience.
  • Previous customer service experience is required, along with excellent verbal/phone communication and organizational skills.
  • Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • 1-3 years' experience in dispatching.
  • Previous working experience with project or resource coordination.
  • Bookkeeping/accounting experience preferred.
  • Mastering Microsoft Office Suite 365.
  • Excellent communication skills, both written and verbal, in English and in French.
  • Knowledge of SAP software is an asset.
  • Knowledge of the dental industry is an asset.
Create a job alert for this search

TechEdge Service Coordinator • London, Canada, US

Similar jobs

Coordinator, VDC

EllisDonLondon, ON, CA
Full-time

LinkedIn, Instagram, Facebook, Twitter.We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront.It doesn’t matter what your expertise... Show more

 • Promoted

Hillel Student Advocacy Coordinator

Campus: Western HillelLondon, ON, CA
Full-time

Support Jewish student advocacy at Hillel Ontario by becoming the Advocacy Engagement Coordinator at Western Hillel in London, Ontario! Engage with students and lead impactful advocacy campaigns.Th... Show more

 • Promoted

Engineering Specialist – CDT+R

Trojan TechnologiesLucan Biddulph, ON, CA
Full-time

Reporting to the Director, Product Verification & Assurance, the Engineering Specialist – CDT+R plays a critical role in Trojan’s Customer Defect Tracking & Resolution initiative.This position ensu... Show more

 • Promoted

Youth Worker

YFC Southwestern OntarioMitchell, ON, CA
Full-time

Southwestern Ontario Youth for Christ/Youth Unlimited YFC.Southwestern Ontario reach their full potential by showing love and care for their whole person.We are seeking an individual to plan, imple... Show more

 • Promoted

Ontario Health Patient Care Assistant Hiring

UNAVAILABLESt. Thomas, ON, CA
Full-time

Join Ontario Health atHome as a Patient Care Assistant and support patient health through effective administrative service.This role focuses on high-volume data management and communication in a pa... Show more

 • Promoted

Lean/TCP Lead

Masco CanadaSt. Thomas, ON, CA
Full-time

Reporting to the CI Supervisor, the Lean/TCP Lead supports the delivery of Total Cost Productivity (TCP) and Lean/Continuous Improvement outcomes by enabling process improvements, waste elimination... Show more

 • Promoted

Service-Driven Account Coordinator for Sports Event Management

EventConnect, LLC.London, ON, CA
Full-time

Join a vibrant team as an Account Coordinator focusing on enhancing sports event management services.Drive communication and support strategies, ensuring partner satisfaction and effective operatio... Show more

 • Promoted

Food Service Supervisor

McDonald's ExeterExeter, ON, CA
Full-time +1

Food Service Supervisor NOC 62020.Establish methods to meet work schedules.Train staff in job duties, sanitation and safety procedures.Supervise and co‑coordinate activities of staff who prepare an... Show more

 • Promoted

Customer-Focused Bank Representative Delivering Service On-Site

PopularSt. Thomas, ON, CA
Full-time

Excel as a Bank Representative by providing exceptional customer service on-site.Assist clients with transactions, promote banking products, and ensure compliance with regulations.In this role, you... Show more

 • Promoted

Agricultural Applicator Position in Ontario

FS SystemMitchell, ON, CA
Full-time

Drive a rewarding career as an Agricultural Applicator with Central Ontario FS, combining heavy equipment operation and outdoor work.Support crop health and productivity through timely application ... Show more

 • Promoted

Electrical Coordinator

North America Construction LTDSt. Thomas, ON, CA
Full-time

North America Construction (1993) Ltd.NAC) is well known for our expertise in water and wastewater construction across Canada.Our self-performing team of almost 500 skilled professionals and expert... Show more

 • Promoted

Electrical Coordinator

North America Construction (1993) Ltd. - NAC Constructors Ltd.St. Thomas, ON, CA
Full-time

North America Construction (1993) Ltd.NAC) is well known for our expertise in water and wastewater construction across Canada.Our self‑performing team of almost 500 skilled professionals and expert... Show more

 • Promoted

Part-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupSt. Thomas, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Bilingual Tech support/Service Availability Representatives

Robertson & Company Ltd.London, ON, CA
Full-time

Bilingual Tech Support/Service Availability Representatives.Be among the first 25 applicants.This range is provided by Robertson & Company Ltd.Your actual pay will be based on your skills and exper... Show more

 • Promoted

Remote AP U.S. Government Tutor

Varsity Tutors, a Nerdy CompanyLondon, ON, CA
Remote
Full-time

Elevate student knowledge in AP U.Government & Politics as a remote tutor with Varsity Tutors.Make a real difference in students’ academic achievement while working from home.This position requires... Show more

 • Promoted

Trigonometry Private Tutoring Jobs Lucan

SuperprofLucan, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Innovative Entry-Level Sales Coordinator for Client Engagement

AO GlobeLifeLondon, ON, CA
Full-time

Step into the role of Entry-Level Sales Coordinator, providing essential support to clients.Excel in delivering detailed policy guidance and benefits information in a remote work setting.As the fir... Show more

 • Promoted

Project Coordination at Modern Niagara

Modern NiagaraLondon, ON, CA
Full-time

Drive project success at Modern Niagara as a Project Coordinator, focusing on the mechanical aspects of large construction projects.Utilize your administrative and technical expertise to maintain e... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingWest Perth, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Earn Up To $400 Per Day By Playing Games And Taking Surveys - Up To $400 A Day - Remote

Freecash.ComWest Perth, Canada
Remote
Full-time

Earn money online by playing games, taking surveys, and completing tasks on Freecash.Flexible, high-paying, remote opportunity. Show more