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Director of Human Resources - HotelJRoss Recruiters • British Columbia, VICTORIA
Director of Human Resources - Hotel

Director of Human Resources - Hotel

JRoss Recruiters • British Columbia, VICTORIA
17 days ago
Job type
  • Full-time
  • Permanent
Job description

Description

  • Provide end-to-end HR leadership across multiple hotel properties
  • Partner directly with hotel operations leaders to support workforce planning, performance, and engagement
  • Lead recruitment, onboarding, and retention strategies for hourly and leadership roles
  • Manage employee relations, investigations, conflict resolution, and disciplinary processes
  • Support leaders through coaching, performance management, and leadership development
  • Oversee training compliance including health & safety, brand standards, and regulatory requirements
  • Manage WorkSafe BC cases and health & safety initiatives
  • Drive culture-building, engagement programs, and recognition initiatives
  • Maintain HR policies, procedures, and documentation aligned with legislation and best practices
  • Act as a trusted, visible presence across all locations

Requirements

  • Proven HR leadership experience within hotels or multi-unit hospitality environments
  • Strong understanding of hotel operations and labour-intensive workplaces
  • Experience partnering closely with General Managers and department heads
  • Branded hotel experience strongly preferred
  • High emotional intelligence, diplomacy, and credibility with frontline teams
  • A calm, confident, and relationship-focused leadership style
  • Comfort being onsite daily and highly visible to teams

Corporate Culture

This is an exciting leadership opportunity to shape people strategy across multiple properties, with a direct impact on culture, engagement, and operational success. You’ll work in a branded, multi-property hotel environment where hands-on leadership, collaboration, and growth are at the core of the culture. Enjoy comprehensive hotel benefits, relocation support (including temporary accommodation), and the chance to thrive in a dynamic, people-focused workplace.

Work Environment

  • Full-time, onsite leadership role
  • Daily travel between properties required
  • Highly operational, people-driven culture
  • Emphasis on consistency, hospitality standards, and collaboration
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Director of Human Resources - Hotel • British Columbia, VICTORIA

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