Talent.com
GoodLife Fitness
Customer Service Representative (Motivator) - Windsor Tecumseh MallGoodLife Fitness • Windsor, Ontario
Customer Service Representative (Motivator) - Windsor Tecumseh Mall

Customer Service Representative (Motivator) - Windsor Tecumseh Mall

GoodLife Fitness • Windsor, Ontario
13 hours ago
Salary
CA$18.95 hourly
Job type
  • Part-time
Job description

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members.
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.


Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
  • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $18.95. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $12,200 - $13,800 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

Create a job alert for this search

Customer Service Representative (Motivator) - Windsor Tecumseh Mall • Windsor, Ontario

Similar jobs

Retail Sales Pro — Flexible Hours & Growth

Carters Inc.Windsor, ON, CA
Part-time

A retail company in Windsor is seeking a Sales Associate to provide customers with exceptional service and assistance with product offerings.In this part-time role, you will handle transactions and... Show more

 • Promoted

Windsor Firefighter - Full-Time Role

City of WindsorWindsor, ON, CA
Full-time

Step into a vital role with Windsor Fire & Rescue Services as a Full-Time Firefighter.Handle emergencies while performing medical assistance and firefighting operations across the community.The Cit... Show more

 • Promoted

Retail Sales Associate, Tecumseh

Virgin PlusWindsor, ON, CA
Full-time +1

It drives us to innovate, explore, and stay close to what matters to us most.At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experien... Show more

 • Promoted

Data Center Technician - Canada - Windsor - On-site

RebootmonkeyWindsor, ON, CA
Permanent

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations.We provide hosting space, future-proof upgrades, and 24/7 support through... Show more

 • Promoted

Windsor Vendor Relations Manager Position

Advanced Supply Chain GroupWindsor, ON, CA
Full-time

Become a key player at Lincoln Waste Solutions as a Vendor Relations Manager in Windsor.This full-time position focuses on developing vendor partnerships that support strategic procurement goals an... Show more

 • Promoted

DEPARTMENT MANAGER - WINDSOR

H&MWindsor, ON, CA
Full-time +1

This is a permanent full-time 39-hour position based in the H&M Windsor.For this position we will require 7 days flexibility, including weekends.As a Department Manager, you will lead and support y... Show more

 • Promoted

Retail Customer Advisor Lead (Clothing) - Grand Falls Windsor

PartSource, Inc.Windsor, Canada
Part-time

About UsSport Chek is Canada's retail health and wellness destination for everyone that wants to look, feel, and perform well.Our role is to help motivate Canadians to get moving and help them ... Show more

 • Promoted

Estée Lauder - Freelancer/On-Call - Windsor, ON

The Estée Lauder CompaniesWindsor, ON, CA
Full-time

The Estée Lauder Companies Inc.The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C... Show more

 • Promoted

Windsor, ON - Independent Delivery Partner Wanted

ASL Distribution Services LimitedWindsor, Windsor, CA
Full-time

Precision Deliveries a division of the FastFrate Group with facilities from coast to coast is looking for Courier Partners at our Windsor Terminal.We have Courier Owner Operator Partnerships availa... Show more

 • Promoted

Sales Team Lead - Tecumseh Mall

Neo FinancialWindsor, ON, CA
Full-time

Join us to build a more rewarding financial future for all Canadians.At Neo, we’re on a mission to build a more rewarding financial future for all Canadians.Life at a rapidly scaling tech startup i... Show more

 • Promoted

Roots Team Lead in Windsor, Ontario

Roots Corp.Windsor, ON, CA
Full-time

Join Roots as a Team Lead in Windsor, Ontario, where your leadership will empower a dynamic sales team dedicated to exceptional customer experiences.This role combines management support with direc... Show more

 • Promoted

View program University of Windsor Industrial Engineering - MASc Masters degree, Windsor, Ontar[...]

Passage InternationalWindsor, Ontario, Canada
Full-time

The Master of Applied Science (MASc) in Industrial Engineering is a two-year, research-based program.Students complete four graduate-level courses and a thesis under the supervision of a faculty ad... Show more

 • Promoted

View Program University Of Windsor Industrial Engineering - Masc Masters Degree, Windsor, Ontar...

Passage InternationalWindsor, Canada
Full-time

The Master of Applied Science (MASc) in Industrial Engineering is a two-year, research-based program.Students complete four graduate-level courses and a thesis under the supervision of a faculty ad... Show more

 • Promoted

Restaurant Manager: Lead Guest Service & Team Growth

Tim HortonsWindsor, ON, CA
Full-time

A leading restaurant chain in Windsor, ON, is seeking a Restaurant Manager to lead daily operations and ensure exceptional guest experiences.You will recruit, train, and mentor a diverse team while... Show more

 • Promoted

Windsor Electric Vehicle Operations Role

OmazeWindsor, ON, CA
Full-time

Drive innovation in transportation as an Operations Specialist with Bird in Windsor, focusing on our electric scooter fleet management.Help ensure every ride is safe, timely, and eco-friendly.As an... Show more

 • Promoted

Customer Service Supervisor

Altis RecruitmentWindsor, ON, CA
Full-time

Montreal, QC and Windsor, ON, Hybrid, 2 days on-site per week.Strong written and spoken communication skills in English required.Bilingualism in French and English is required for Montreal and cons... Show more

 • Promoted

View program University of Windsor Master of Medical Biotechnology (MMB) MMB, Windsor, Ontario, 16

Passage InternationalWindsor, ON, CA
Full-time

The University of Windsor’s Master of Medical Biotechnology (MMB) is a professional, course-based graduate program designed to equip students with scientific and business acumen essential for the m... Show more

 • Promoted

Windsor, ON - Independent Delivery Partner Wanted

Precision Parcel & Package DeliveriesWindsor, ON, CA
Full-time

Precision Deliveries, a division of the FastFrate Group with facilities from coast to coast, is looking for Courier Partners at our Windsor Terminal.We have Courier Owner‑Operator Partnerships avai... Show more

 • Promoted

Retail Sales Associate, Tecumseh

BellWindsor, ON, CA
Full-time

It drives us to innovate, explore, and stay close to what matters to us most.At Bell, we’re building a more connected future through world‑class networks, AI‑powered solutions, and digital experien... Show more

 • Promoted

Inside Sales Representative

Options Consulting SolutionsWindsor, ON, CA
Full-time

Do you have customer service/ sales skills in the wholesale distribution sector, we are looking for you!.Are you skilled in driving revenue, initiating prospect calls, processing orders, and buildi... Show more