PCI Compliance Manager

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10376528 Date posted 12/11/2025 End Date 01/13/2026 City Mississauga State/Region Ontario Country Canada Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

PCI Compliance Manager

About your role:

You will join Fiserv’s payments security team to lead the company’s PCI compliance program across merchant and enterprise payment environments. This specialist role focuses on operationalizing PCI DSS mandates and card‑network rules to protect cardholder data, oversee PIN and device security, and reduce payment risk across channels.

What you’ll do:

• Monitor and interpret updates to PCI standards (PCI DSS, PCI PIN Security Requirements, PCI PTS) and card network rules (Visa, Mastercard, Amex, Discover, Interac, UnionPay), translating requirements into actionable plans.
• Assess business impact of PCI and card‑network changes, coordinate cross‑functional implementation, and drive remediation timelines to closure.
• Provide guidance, training, and validation support to merchants on SAQ types, ROC, AOC submissions, and ongoing compliance obligations.
• Monitor and maintain merchant compliance status, perform risk assessments, track remediation activities, and escalate unresolved issues.
• Serve as primary point of contact for merchant PCI inquiries and complex compliance challenges.
• Own and manage the organization’s PCI compliance program across applicable standards, ensuring evidence collection and audit readiness.
• Ensure Attestations of Compliance (AOCs), audits, and all required documents are submitted promptly, and that PCI status reports include transparent visibility.
• Maintain the PCI service-provider inventory (payment gateways, ISVs, hosting providers, managed security partners); partner with Product to obtain and review Attestations of Compliance (AOCs) and Reports on Compliance (ROCs), track expiration dates, and coordinate remediation or replacement for any non‑compliant providers.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

• 5+ years of experience in PCI DSS, PCI PIN Security Requirements, and PCI PTS implementation, assessment, and operational control.
• 4+ years of experience interpreting and implementing card network rules (Visa, Mastercard, Amex, Discover, Interac, UnionPay) and managing AOC/ROC processes.
• 4+ years of experience managing merchant PCI compliance programs, SAQ/ROC determination, remediation tracking, and merchant liaison activities.
• 3+ years of experience with P2PE, PED lifecycle management, PED validation processes, and secure device deployment.
• 3+ years of experience coordinating vulnerability scanning, penetration testing programs, and encryption/HSM key management practices.
• 5+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

• PCI QSA, PCIP, or ISA experience or certification.
• Familiarity with ISO 27001, SOC 2, or NIST CSF audit processes.
• Experience with payment gateways, tokenization technologies, and payment processors.
• Vendor and stakeholder management experience in merchant or acquiring environments.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.

Travel:

• Approximately 5-10% travel off-site or to other office locations is expected.

Sponsorship:

• Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

• Fuel Your Life wellness program with activities and rewards to support total well-being
• Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
• No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
• Recognition through Living Proof, with points redeemable for merchandise and gift cards
• Eight Employee Resource Groups to build connection and inclusion
• RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
• Comprehensive extended health care and vision benefits, plus dental coverage
• Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
• Company-paid Short-Term Disability and Long-Term Disability income protection
• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.