Summer Student - Member Contact Centre Representative 1

Posting Details

Job Details

Description

At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize growth and efficiency, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a motivated and enthusiastic summer student to join our Member Contact Centre team in Lloydminster as a Member Contact Centre Representative 1. This is a full-time (37.5 hours per week) 4-month term position. The anticipated period of employment is May 4, 2026, through to August 28, 2026.

In this role, you will be the first point of contact for our members and will be responsible for assisting them with their day-to-day banking needs over the phone.

How you’ll be spending your time

• Taking incoming calls from members, building solid relationships and becoming a trusted financial partner, who proactively uncovers and identifies member needs through meaningful conversation
• Providing online banking support and troubleshooting to members
• Assisting members with their everyday account related activities and providing financial services advice and solutions to meet their needs
• Helping to educate our members on the value of our products and services by providing the most up-to-date and relevant financial information available
• Growing and adapting your skills and knowledge in order to consistently perform with confidence

The way people describe you

The experience you bring