Personal Lines TSR (Technical Service Representative)
Location: Ajax, Mississauga, or Newmarket (On-site, 5 days/week)
Salary: $40,000–$42,000
What an excellent opportunity to get your career started in insurance in personal lines. This company has been in business for over 200 years and continues to grow. They believe in mentoring and coaching and long-term growth within the company.
About Your Role
We’re looking for a motivated and detail-oriented Personal Lines TSR to join a wonderful team of professionals. This is a great opportunity for someone early in their insurance career who is eager to grow, learn, and support a high-performing Personal Lines department.
In this role, you will provide essential administrative and technical support to a team of 5–10 Account Managers, helping ensure smooth operations and exceptional service delivery for our clients.
The Job:
Provide administrative and technical support to Personal Lines Account Managers
Process policy changes, endorsements, cancellations, and documentation
Assist with billing inquiries, payments, and client follow-ups
Prepare documents, certificates, and client correspondence
Update and maintain client files accurately in the broker management system
Support Account Managers with daily workflow tasks and departmental priorities
Liaise with insurers as needed for underwriting information or follow-ups
What We’re Looking For
3 months to 1 year of insurance experience (Personal Lines experience is an advantage)
Strong administrative skills and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Strong communication skills and a proactive, team-oriented attitude
A willingness to learn and grow within the department
Work Arrangement Flexible Locations
Must work on-site 5 days per week
Candidates must be willing to work out of one of these offices: Ajax, Mississauga, or Newmarket depending on business needs
Personal Lines TSR • Newmarket, ON
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