As a Customer Service Representative, you will respond to customer inquiries primarily through email to provide information and resolve issues. You will handle mostly routine inquiries as well as some more complex concerns, ensuring timely and accurate resolution.
You will analyze customer service needs and identify appropriate solutions, communicating clearly with customers throughout the process. For more complex issues, you will collaborate with and refer cases to service or technical teams for follow-up as needed.
Responsibilities:
Qualifications:
Representative - Customer Service • Brockville, ON, Canada
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