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Personal Lines Customer Service BrokerJob Born • Etobicoke, ON
Personal Lines Customer Service Broker

Personal Lines Customer Service Broker

Job Born • Etobicoke, ON
30+ days ago
Salary
CA$55,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Our client is looking for a RIBO licensed Personal Lines Customer Service / Sales Broker in Etobicoke, ON - Hybrid Model

Key Accountabilities and Responsibilities:

  • Provide exceptional customer service across several communication channels to the clients
  • Liaise with clients and insurers on a regular basis, responding to inquiries and requests in a timely, professional manner
  • Analyze client specific risk exposure and make appropriate coverage recommendations
  • Ability to remarket to various insurers (where appropriate), to ensure coverage and premium needs are met
  • Handle and respond to all incoming phone calls and e-mails from clients and companies
  • Contact customers and obtain any additional information required
  • Knowledge and proficiency within various insurer company portals
  • Review endorsements and renewals
  • Quote products for new and existing customers
  • Perform other related duties as required

Qualifications:

  • RIBO License - mandatory
  • Minimum 3 years related insurance experience
  • A strong customer service focus
  • Company portal experience an asset
  • Excellent verbal and written communication skills
  • Ability to work well under pressure and meet deadlines while multi-tasking
  • Able to work independently with minimal supervision, yet thrive as part of a team
  • Proficient with Broker Management System - SIG is an asset
  • MS Outlook, Word and Excel experience is an asset.
  • CAIB, CIP or FCIP designation (or working towards) is an asset.

Our client offers a competitive compensation package along with a comprehensive employee benefits program.

Job Type: Full-time, Permanent (Monday to Friday)

Salary: $55,000.00 -$65,000.00 per year (commensurate with qualifications and experience)

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
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Personal Lines Customer Service Broker • Etobicoke, ON

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