Product Analyst

Your Moneris Career - The Opportunity

You will bridge the Product vision and design with a clear outline of the product details, behaviours and case scenarios. You will work with the Product Manager and UX/UI Designer to elicit and analyze design and requirements of multiple Products by completing case scenarios, user needs/experience analysis, work flows, and design outline. Your experience with both business and technical functions will support the successful execution of this role.

Location

You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship

You will report to the Manager, Product Analyst.

Your Moneris Career - What you'll do

• Bridge Product requirements and design by analyzing technical/operational requirements; construct workflows charts and diagrams; study system capabilities and translate them into technical and WEB /UX design solutions.
• Improve experience by studying current practices through the creation of current/future state flows and designing modifications based on different case scenarios.
• Document systems requirements and technical options for both business/customer and technical audience.
• Lead design reviews and presentations to communicate systems designs and to validate proposed solutions.
• Support QA & UAT testing where required.
• Recommend controls by identifying problems; recommend improved procedures.
• Interpret 3rd party, Card networks, Compliance etc. specifications and converting into product requirements.
• Support product projects progress by tracking releases, engaging in discussions with key product and technical partners and recommending actions to support Product Manager's vision.
• Prepare product/technical reports by collecting, analyzing, and summarizing information and trends.
• Communicate and collaborate with Product, UX/UI Designers, Technology and other business teams to ensure efficiencies and work together to close gaps.
• Support the product lifecycle and continue to monitor and create efficiencies within product and across organization.

Your Moneris Career - What you bring

• Bachelor's degree in IT/Computer Science/Engineering or a related field
• 3+ years of related experience as a product analyst
• Experience with web-based applications and UX design
• Familiarity with software development and product management lifecycle practices
• Strong communication and collaboration skills with a proactive attitude
• Well-developed organization and time management skills
• Manage multiple projects/tasks varying in complexity, meet deadlines and work well under pressure
• Ability to communicate effectively with both business/technical staff and customers to convey complex ideas both verbally and in written form

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support, with profit‑sharing programs including company match and a defined contribution pension plan
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
• Recognition and rewards, with company‑wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity‑deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.