Position Summary
Reporting to the Manager, Housing Services and their respective Live-In Residence Life Coordinator, Resident Assistants (RAs) are responsible for ensuring the comfort and success of students and guests in housing. Resident Assistants assist in creating a healthy, safe, supportive and inclusive environment. RAs plan and deliver educational and social programming, assist students with the transition to independent living and post-secondary environments, encourage participation in campus life and activities, and help ensure that housing community standards are understood and followed. RAs are on-call evenings, weekends and holidays, as well as participate in kiosk hours in which they provide customer service to our students and guests. This includes providing general information and guidance, making key cards, assisting with lock outs, checking guests and groups in, providing event information, addressing concerns, and answering various inquiries. Resident Assistants may be asked to assist with developing digital, print, and in-person campaigns to support Housing Services, Residence Life, Hospitality Services and Housing Facilities. RA’s may also be requested to represent Housing Services at recruitment events.
This position works closely with Housing Facilities to help conduct room condition inspections as well as facility code requirements such as smoke detector and door checks.
All RAs are required to participate in Housing Move-Out. Resident Assistants are expected to remain living on campus until April 29, 2027 to assist with Move-Out procedures. RAs will be placed in Housing based on the needs of the Residence Life team to ensure a suitable number of staff are allocated to each community. RA placement preference will be considered, but not guaranteed. Position Requirements
- The successful candidates must live on campus within their designated community for the full duration of their contract, as assigned by Housing Services.
- Previous experience living on a University campus is preferred.
- Leadership experience is an asset.
- Ability to maintain a high level of confidentiality is required.
- Experience with diverse groups.
- Demonstrates sound judgment in the event of emergency and/or crisis.
- Excellent interpersonal and communication skills.
- Ability to follow Health & Safety protocols.
- Participate in on-call rotation that is scheduled around academic commitments, as applicable.
- Shifts vary to support 24/7 operations.
- Must be available to work the full term of employment.
- Must be available to attend RA Training from August 19-27, 2026.
- Must be available to assist with Fall Move-In on August 28, 2026.
- Must be available to assist with Welcome Weekend and Welcome Week August 29-September 4, 2026.
- Must be available to assist with Winter Move-Out (mid-late April 2027, dependent on final exam schedule).
- Must provide a minimum of 3 days per week (Monday-Sunday) for on-call and kiosk shift availability for each of the Fall and Winter terms. Shifts will be scheduled within this availability. Approximate shift average will be 2 per week.
- Criminal record check required, due upon commencement of contract; cost to be reimbursed with approved invoice.
- Must maintain full-time student status throughout the duration of the contract.
- Must maintain a minimum academic average of 65% throughout employment.