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Planete Courrier
Evening and night dispatcherPlanete Courrier • 1255 32e Avenue, Lachine, QC H8T 3P9, Canada
Evening and night dispatcher

Evening and night dispatcher

Planete Courrier • 1255 32e Avenue, Lachine, QC H8T 3P9, Canada
30+ days ago
Job type
  • Permanent
Job description

Planète Courrier, chef de file en solutions de livraison personnalisées, se distingue par sa rigueur, sa fiabilité et son service à la clientèle hors pair. Dans un environnement où chaque minute compte, nous offrons à nos clients des solutions d’expédition flexibles et adaptées à leurs besoins.

Nous sommes actuellement à la recherche d’un Répartiteur de soir et nuit motivé, organisé et orienté vers le service pour rejoindre notre équipe des opérations.

Pourquoi joindre Planète Courrier?

  • Une entreprise établie, en croissance, et reconnue pour son efficacité.
  • Un rôle clé au cœur des opérations quotidiennes.
  • Une équipe dynamique, engagée et collaborative.
  • Une occasion d’avoir un impact réel sur la réussite de nos chauffeurs, de nos clients et de nos opérations.
  • Poste de jour du lundi au vendredi de 19h00 à 3h00.
  • Assurance collective (maladie et dentaire).

Ce que vous ferez au quotidien

Relevant du Directeur des opérations, vous serez responsable d’assurer la fluidité, la précision et l’efficacité de la répartition des chauffeurs. Votre rôle consistera à:

Coordination & Suivi

  • Transmettre les appels et les informations aux chauffeurs via l’application dédiée et, au besoin, compléter par téléphone.
  • Effectuer un suivi régulier des livraisons critiques et vous assurer du respect des exigences propres à chaque site.
  • Communiquer avec le service à la clientèle concernant les retards ou situations particulières.

Planification & Optimisation

  • Assurer une répartition optimale des chauffeurs à travers le Grand Montréal pour maximiser l’efficacité et la rentabilité.
  • Planifier les livraisons à venir en fonction des ressources disponibles.
  • Informer les chauffeurs des conditions routières importantes lorsque pertinent.

Gestion des ressources

  • Surveiller la charge de travail des chauffeurs en tenant compte de leurs capacités et forces.
  • Effectuer un suivi constant durant le quart de travail.
  • Être la personne-ressource de première ligne : horaire, disponibilité, absences, retards, imprévus.
  • Signaler les absences et retards au gestionnaire responsable.
  • Vous assurez que les vérifications quotidiennes (logs) et fiches d’inspection sont complétées adéquatement.

Autres responsabilités

  • Réagir rapidement aux imprévus (absences, manque de ressources).
  • Exécuter toute autre tâche connexe en soutien aux opérations.

Ce que nous recherchons

Qualifications

  • DEC, ou combinaison pertinente de formation et d’expérience.
  • Excellentes habiletés de communication en français
  • Maîtrise de Outlook, Excel et d’un système de gestion des transports

Compétences recherchées

  • Capacité à gérer plusieurs tâches simultanément.
  • Expérience ou connaissances en transport (obligatoire).
  • Solides aptitudes en résolution de problèmes.
  • Sens de l’organisation et capacité à travailler dans un environnement dynamique.

Prêt à relever le défi ?

Nous voulons vous rencontrer !

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Evening and night dispatcher • 1255 32e Avenue, Lachine, QC H8T 3P9, Canada

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