Talent.com
GoodLife Fitness
Customer Service Representative (Motivator) - Okotoks Southbank CentreGoodLife Fitness • Okotoks, Alberta
No longer accepting applications
Customer Service Representative (Motivator) - Okotoks Southbank Centre

Customer Service Representative (Motivator) - Okotoks Southbank Centre

GoodLife Fitness • Okotoks, Alberta
11 days ago
Salary
CA$16.50 hourly
Job type
  • Part-time
Job description

CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members.
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.


Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
  • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $16.50. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $10,700 - $12,200 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.

This job posting is for an existing vacancy.

Create a job alert for this search

Customer Service Representative (Motivator) - Okotoks Southbank Centre • Okotoks, Alberta

Similar jobs

Multi-Location Customer Service Role

Sherwin-WilliamsCalgary
Full-time

Elevate your career with the Customer Service Specialist role at Sherwin-Williams, where you’ll engage with customers across diverse locations.Utilize your skills in sales and customer interaction ... Show more

 • Promoted

Manager (Call Centre & Sales)

About Staffing Ltd.Calgary
Full-time +1

Connecting you to Management jobs in Calgary, Alberta!.Alberta-based recruitment company that connects jobseekers to employers across Canada.Established in 1996, About Staffing is a proud BBB Accre... Show more

 • Promoted

Customer Lifecycle Architect — Activate Onboarding & Growth

Purelend Technologies Inc.Calgary
Full-time

A leading FinTech startup in Calgary is seeking a Customer Success Manager to enhance customer engagement and ensure effective use of their mortgage technology platform.The role involves monitoring... Show more

 • Promoted

Customer Service Representative

Bunzl CanadaCalgary, AB, CA
Full-time

Customer Service Representative.We will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software a... Show more

 • Promoted

Customer Service Officer I (179)

TDCalgary, AB, CA
Full-time

Customer Service Officer I (179).TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth and skill development are defining features of the colleague exp... Show more

 • Promoted

Senior Customer Service Representative (Motivator) - Calgary Richmond Square

GoodLife FitnessCalgary
Full-time

Senior Customer Service Representative (Motivator).As the face of GoodLife Fitness, a Senior Motivator delivers high‑quality experiences and is considered the information source for all members and... Show more

 • Promoted

Customer Service Representative (On the road)

Stella-JonesCalgary, AB, CA
Full-time

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America.Hea... Show more

 • Promoted

Embrace Flexibility in Customer Service Leadership

MediumCalgary, AB, CA
Full-time

Step into a fulfilling remote career in customer service leadership, where flexibility and growth await you.Work from home and tailor your schedule, allowing personal and professional balance.This ... Show more

 • Promoted

Remote Customer Service & Sales — Flexible Growth

srecruitingCalgary, AB, CA
Remote
Full-time

A leading customer service company is seeking remote Customer Service Sales representatives to enhance client satisfaction through effective communication and support.Ideal candidates should posses... Show more

 • Promoted

Mobilist Role at The Mobile Shop

GLENTEL INCCalgary, AB, CA
Full-time

Become a Mobilist at The Mobile Shop within T&T Supermarket and focus on delivering optimal mobile solutions to customers.Bilingual candidates are encouraged to apply to connect effectively with sh... Show more

 • Promoted

Customer Service & Sales Specialist for Moving Solutions

TWO MEN AND A TRUCK®Calgary
Full-time

A leading moving services company is seeking a Customer Service Representative in Calgary, Alberta.This entry-level, full-time role requires a commitment to outstanding customer service and the abi... Show more

 • Promoted

Customer Success Management in Dynamic Services

BDO CanadaCalgary, Alberta, Canada
Full-time

Join BDO as a skilled Customer Success Manager overseeing Dynamics 365 Managed Services.Cultivate client relationships and enhance service delivery through strategic vision.This role is crucial in ... Show more

 • Promoted

Mobile Sales Representative at The Mobile Shop

Glentel Inc.Calgary, AB, CA
Full-time

Elevate your sales career with The Mobile Shop at Real Canadian Superstore.As a Sales Representative, you will guide customers towards smartphone and rate plan options tailored to their needs.The M... Show more

 • Promoted

Customer Service Representatives

Pierre StrandCalgary, AB, CA
Full-time

Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more

 • Promoted

Veriforce Customer Success Management Position

CogniboxCalgary, Alberta, Canada
Full-time

Enhance customer success and drive growth as a Customer Success Manager at Veriforce in Calgary.Cultivate satisfaction and loyalty among key clients with dedicated support.You will play an essentia... Show more

 • Promoted

Senior Customer Service Representative (Motivator) - Calgary Richmond Square

GoodlifekidsCalgary, AB, CA
Full-time

Senior Customer Service Representative (Motivator) - Calgary Richmond SquareApplylocations: Calgary, Albertatime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR112702## **... Show more

 • Promoted

Customer Service Representative

BUNZCalgary, AB, CA
Full-time

Customer Service Representative.Location: Bunzl CH - Calgary, 2316 Portland Street SE, Calgary, AB T2G4M6, CAN.Work Hours: Tuesday 8am to 4:30pm, Wednesday 8am to 4:30pm, Thursday 8am to 4:30pm, Fr... Show more

 • Promoted

Customer Service Associate at Banana Republic

Banana RepublicCalgary, AB, CA
Full-time

Embrace a rewarding role as a Customer Service Associate with Banana Republic.You will focus on customer engagement, utilizing your communication skills to enhance their shopping experience and dri... Show more

 • Promoted

Customer Service Representative, Welcome Centre

Southern Alberta Institute of Technology (SAIT)Calgary, AB, CA
Full-time

SAIT’s Marketing department works to share the right message, in the right place, at the right time with prospective students, industry and the community.Join a creative team that leads the institu... Show more

 • Promoted

Customer Service Representative at Copart

PVH (Tommy Hilfiger/Calvin Klein)Calgary, AB, CA
Full-time

Become a Customer Service Representative at Copart, Inc.Provide exceptional service and solutions to enhance customer satisfaction.In this role, you will represent Copart as the first point of cont... Show more