Counter Sales/Warehouse Associate

For over 50 years, Dixon Electric has been servicing the electrical industry with a combination of integrity, stability and trust. We take pride in our ability to provide customized solutions to exact specifications for each one of our clients, as a full line electrical distributor. Through the collaboration between Dixon Electric, our manufacturers, suppliers and our clientele, we have been able to create a synergistic environment that benefits all.

At Dixon, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

Major Responsibilities:

• Provide support to contractor customers at the counter, by phone or email to satisfy product/material needs
• Responsible for handling customer service requests which include order picking, order entry, pricing, order maintenance etc.
• Assist and support sales team with customer orders and requests
• Handle product-related problems, such as defective products and returns
• Maintain stock/product levels in the counter and warehouse areas
• Responsible for carrying out any other duties assigned by management

Skills and Qualifications:

• 2-4 years experience working in the electrical industry or equivalent knowledge
• High level of accuracy and attention to detail
• Excellent verbal and written communication skills and professional phone manner
• Able to work in a fast-paced environment
• Ability to lift up to 50lbs
• Minimum one year of Warehouse experience
• Must be willing to be forklift trained