Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Strategic Leadership & Governance; Manage program objectives, scope, and success metrics aligned with organizational strategy. Follow governance frameworks, support steering committees, and decision-making protocols. Provide executive-level reporting on program health, risks and issues
Stakeholder Engagement & Relationship Management; Identify, analyze, and prioritize stakeholders. Develop and execute stakeholder engagement plans tailored to influence and expectations. Facilitate transparent communication and manage conflicts to maintain trust and alignment.
Program Planning & Delivery; Oversee integrated planning across multiple projects, ensuring interdependencies are managed. Drive accountability for milestones and deliverables across workstreams.
Risk & Issue Management; Anticipate and mitigate risks impacting stakeholder relationships or program outcomes. Escalate critical issues to Director with clear resolution strategies.
Communication & Change Management; Deliver concise, executive-ready updates and presentations focused on insights and decisions. Champion change initiatives/management, ensuring stakeholder buy-in and adoption of new processes.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champion a high performance environment and contributes to an inclusive work environmen
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
Bachelor’s degree in Business, Management, or related field
3-5 years of experience in program management, valued at $5MM
Certifications such as PMP, PgMP, or MSP are highly desirable
Expert knowledge in the financial sector, banking regulations and related regulatory requirements
Ability to lead multiple projects at the same time, weighing often conflicting priorities, and delivering results
Strong communication skills with sound interpersonal skills and a demonstrated ability to resolve escalated issues effectively to reduce business impact
Excellent organization skills and effective coaching skills to foster development of others
What’s in it for you?
A rewarding career opportunity to create a new mandate and change how the bank operates – putting capabilities first
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
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Program Manager • Toronto, ON, CA
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