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Drake International
E-Commerce Program SpecialistDrake International • Surrey, BC, Canada
E-Commerce Program Specialist

E-Commerce Program Specialist

Drake International • Surrey, BC, Canada
1 day ago
Job type
  • Full-time
Job description

Job Title: E-Commerce Program Specialist

Location: Surrey, BC (On-site)

Work Type: Full-time; Monday to Friday, 8:00 AM – 4:30 PM; Temp to Perm

Salary: $24 - $28/ hour

Vacancy: Existing Vacancy

We are looking for a driven, detail-oriented E-Commerce Program Specialist to own the day-to-day operations of assigned e-commerce platforms, webstore builds, order processing, and inventory management on behalf of our client.In this role, you will partner closely with the sales team and senior leadership to drive e-commerce sales, curate product offerings, maintain accurate web merchandising, and ensure seamless buying experience for corporate clients. If you are a self-starter who loves building webstores, analyzing inventory data, and collaborating with a high-energy team, we want to hear from you!What you'll doE-Commerce & Web Merchandising
  • Build and manage corporate e-commerce stores within proprietary software and leverage advanced Shopify experience.
  • Oversee and execute accurate SKU setups, item data population, and web merchandising from sourcing to live deployment.
  • Coordinate graphic arts needs for web merchandise and regularly audit products to ensure relevance and visual appeal.
  • Maintain e-commerce platforms, process daily web orders, handle merchandise returns, and update platforms promptly when inventory is received.
Inventory & Reporting
  • Generate and analyze inventory and on-demand sell-through reports (via proprietary software) to track top-sellers, identify slow-moving stock, and forecast inventory needs.
  • Place and follow up on orders for inventoried merchandise.
  • Become a power user and internal expert on the features and capabilities of the proprietary e-commerce software.
Sales & Team Collaboration
  • Partner with account teams to support client goals, build creative e-commerce solutions, and hit sales and margin targets.
  • Stay current on trending products, services, and technologies, proactively researching and recommending creative new ideas to the team.
  • Communicate proactively and effectively with platform providers, internal departments (Customer Service, Fulfillment, Sales), and corporate clients.
What You’ll Bring
  • Proven experience in B2B e-commerce, web merchandising, or digital store management. Strong proficiency with Shopify is a key asset.
  • A degree or diploma in Business, Marketing, Advertising, Communications, E-Commerce, or a related field is preferred, though equivalent hands-on experience is equally valued.
  • Proficiency in MS Office, Outlook, Order Management Systems, and CRM platforms.
  • Exceptional written and verbal communication skills with a history of professional correspondence with corporate clients.
  • A self-starter with a positive, "can-do" attitude, high passion to succeed, and strong sense of urgency.
  • Exceptional organizational and multi-tasking skills with the ability to prioritize effectively in a fast-paced environment.
  • Comfortable working both independently and collaboratively within a team.
  • Ability to work on-site in Surrey, BC, maintain a business-casual appearance, and occasionally travel for vendor meetings or events.
Why Work with Us?
  • Be part of a growing, certified impact organization (B Corp, diverse-certified) servicing clients across North America with clear opportunities for career advancement.
  • Excellent medical and dental coverage, plus competitive vacation entitlement. Generous discounts on top apparel brand.
  • Work with top-tier, award-winning software encompassing CRM, order processing, e-marketing, business intelligence (BI), and real-time reporting.
  • An engaging, fun work environment featuring team-building activities and company social events.
If this E-Commerce Program Specialist role sounds right for you, apply today. Since 1951, Drake International has connected people with meaningful work across Canada and globally. We are an equal opportunity employer committed to diversity, inclusion and accessibility. Accommodations are available throughout the recruitment process. For accommodation requests, contact your Branch Representative. This hiring process may use AI‑enabled tools to support.VANWC
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E-Commerce Program Specialist • Surrey, BC, Canada

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