Talent.com
Indigo
Customer Experience RepresentativeIndigo • Grande Prairie, AB, CA
Customer Experience Representative

Customer Experience Representative

Indigo • Grande Prairie, AB, CA
1 day ago
Job type
  • Part-time
Job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

  • We Will Hire, Inspire, Promote and Retain the Best
  • We Will Be Customer Centric
  • We Will Be Entrepreneurial
  • We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
  • We Will Be Committed to True and Shared Value Creation
  • We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
  • Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
  • Use merchandising standards to create a visually appealing, stimulating store
  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Create a job alert for this search

Customer Experience Representative • Grande Prairie, AB, CA

Similar jobs

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifegrande prairie, ab, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Grande Prairie, AB, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

Sales Representative - 60k / Year - Remote

Spade RecruitingSexsmith, Alberta
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausGrande Prairie, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Experienced NDT Assistant

Lance Inspections Inc.Grande Prairie, AB, Canada
Full-time

NDT) services, dedicated to ensuring quality and safety standards across various industries.Our company prides itself on delivering reliable, accurate, and efficient inspection solutions tailored t... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - grande prairie

Empire Lifegrande prairie, ab, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Customer Experience Manager

The Home DepotGrande Prairie, Division No. 19, CA
Full-time

With a career at The Home Depot, you can be yourself and also be part of something bigger.Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing exec... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausGrande Prairie, AB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupGrande Prairie, AB, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Part-Time Focus Group Participant - Electronics

ApexFocusGroupGrande Prairie, AB, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Data Entry Clerk (Remote) - No Experience Required

ApexFocusGroupGrande Prairie, AB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupGrande Prairie, AB, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Client Service Representative - grande prairie

CMB Insurance Brokersgrande prairie, ab, ca
Full-time

CMB is a place where driven professionals come to build meaningful careers in a vital and evolving industry.We foster a values-based culture that emphasizes collaboration, continuous learning, and ... Show more

 • Promoted

Technical Customer Success Manager

AxonGrande Prairie, Division No. 19, CA
Full-time

Join Axon and be a Force for Good.At Axon, we’re on a mission to Protect Life.We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud sof... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausGrande Prairie, AB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Outside Sales Representative

Sunbelt RentalsGrande Prairie, Division No. 19, CA
Full-time

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausGrande Prairie, AB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Bilingual Customer Service Representative (Retail)

Empire Lifegrande prairie, ab, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Store Manager with Retail Experience

G P Liquor For Less LtdGrande Prairie, Division No. 19, CA
Full-time

Manage day-to-day retail operations as an on-site Store Manager, focusing on team leadership and enhancing customer satisfaction.This role is pivotal for operational success and staff development.W... Show more

 • Promoted

Engaging Front Counter Equipment Rental and Sales Representative Role

Rentco Equipment Ltd.Grande Prairie, Division No. 19, CA
Full-time

Step into the role of Equipment Rental and Sales Representative and elevate customer service in a busy front counter environment.This full-time position involves direct client interaction and equip... Show more