Internal Sales Clerk

Internal Sales Clerk, Laval
We are actively seeking an experienced Internal Sales Clerk to independently manage a branch located in Laval. This opportunity is with a well-established Quebec company that has been a leader in the distribution of high-pressure pumps and systems for over 40 years.

Summary Description
The role of Internal Sales Clerk in Laval is essential and requires a senior, responsible, and versatile profile. You will be the sole person in charge of the branch, acting as keyholder and main point of contact for our customers (plumbers, distributors, municipalities). You will manage the daily operations of the Laval branch, including parts sales, inventory, and order administration.

Advantages
Our client offers stable and competitive working conditions for this position in industrial plumbing sales:

Competitive salary: salary range between $50k and $65k, depending on experience

Working hours: Monday to Thursday from 8:00 a.m. to 5:00 p.m.; Friday from 8:00 a.m. to 4:00 p.m. - 40 hours/week

Paid time off: 2 to 3 weeks of vacation + additional holidays

Comprehensive training: One week of paid training with all expenses covered (accommodation, mileage, meals) at the head office in Quebec City.

Benefits: Group insurance after 3 months and group RRSP after 1 year.

Support: Support from an experienced person at the Laval branch after initial training.

Responsibilities
The Internal Sales Representative - Branch Manager is responsible for all operations at the small Laval branch. Their main tasks include customer service, inventory management, and internal sales support for industrial plumbing:

Responding to customer requests, mainly by phone and email (90% of the time).

Managing parts, inventory, and ensuring stock accuracy (parts clerk work).

Providing technical expertise and support to staff (remotely) and customers (on site).

Preparing quotes, invoicing, and following up with customers.

Perform basic technical calculations related to pumping, high pressure, and water treatment.

Coordinate projects and apply the rules and procedures established by the organization.

Use SAP software to manage orders, inventory, and warranties.

Perform a variety of tasks, including receiving and shipping equipment.

Be available for any tasks necessary for the smooth operation of the business.

Qualifications
To succeed as an Internal Sales Representative - Branch Manager in the industrial plumbing field, a set of technical skills and interpersonal qualities is essential:

Essential experience in parts management or a related field (building materials, distribution, plumbing

Knowledge of computer systems (such as SAP is an asset).

Adequate knowledge of English to communicate with English-speaking customers, suppliers, and distributors.

Ability to work independently and reliably to manage the branch on your own.

Impeccable professionalism, respect, and interpersonal skills (core values).

Interpersonal skills and ability to maintain excellent relationships with customers and colleagues.

Versatility and collaboration.

Ability to use polite language and maintain a professional appearance.

Summary
This position is urgent. To apply for the Internal Sales Clerk role in Laval, please send your resume as soon as possible to:

Elisabeth Parent at elisabeth.parent@randstad.ca

We offer a referral bonus if you know someone who is a perfect fit for this position.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.