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front desk manager
front desk managerHoliday Inn Express & Suites Edmonton North • Edmonton, AB, CA
front desk manager

front desk manager

Holiday Inn Express & Suites Edmonton North • Edmonton, AB, CA
30+ days ago
Job type
  • Permanent
Job description
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 years to less than 5 years
  • Work setting

  • Hotel, motel, resort
  • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Supervision

  • Staff in various areas of responsibility
  • Work conditions and physical capabilities

  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Team player
  • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Employment terms options

  • Morning
  • Night
  • Day
  • Weekend
  • Health benefits

  • Health care plan
  • Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
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Front desk manager • Edmonton, AB, CA

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