Director Program Management

What is the opportunity?

In this role, you will be working as a Program Director for Mobile Program under RBC Digital Channels & Solutions. In this position you will drive, direct and oversee planning, delivery and implementation to ensure program strategic goals and objectives are accomplished within approved time frames, scope and budget. You will be working closely with the various product stakeholders across the organization, internal partners, Project Managers, Delivery Integrators and other delivery groups. You will be responsible for preparing and presenting the program level oversight reports to keep the SMT appraise with key metrics. This is an unique opportunity to drive very complex multi-year program from the ideation. And you will be part of a team that values: Collaboration, Sense of Pride and Ownership, Take initiative.

The Ideal candidate is someone that is an action oriented, collaborator who is: A self-starter, Self-motivated, Highly collaborative, Comfortable with ambiguity and with stellar stakeholder management experience.

What will you do?

• Lead end-to-end delivery of a strategic, multi-workstream program from concept to value realization
• Design and operate a scalable agile delivery framework that enables smooth flow, dpendency management and execution transparency
• Define and manage the program charter, roadmap, integrtaed delivery plan and cross-stream/cross-groups dependency model
• Establish and maintain program-level goveranance, risk, and control frameworks including RAID logs, heatmaps, and escalation models
• Identity, track, and resolve complex delivery, technical and business risks, escalating to execution and steering forums as required
• Drive program financial management including forecasting, tracking, and value realization reporting
• Manage scope and prioritization at program level based on alignment/guidance from senior leadership, dependencies, sequencing of deliverables, and economic decision frameworks to optimize outcomes
• Define KPIs and performance metrics to track delivery health, flow, risk and benefit realization.
• Champion strong execution assurance, compliance and delivery discipline without slowing teams down.
• Build and maintain strong partnerships across product, technology, internal groups, SRE, and release management teams
• Facilitate executive communications, review/decision forums, and cross-functional alignment.

What do you need to succeed?

Must have:

• 10 years + of demonstrated experience leading large-scale, complex programs with high value, risks, and uncertainty
• Proven success delivering cross-enterprise initaitives with significant mobile, web and/or client experience components
• Strong experience operating in both Agile and hybrid delivery environments, including scaled agiel frameworks
• Expert level Influencing, Negotiation, Communication, Presentation and Facilitation skills
• Strong background in program planning, depdencey management, roadmap development, metrics and executive reporting
• Ability to operate effectively in ambiguous, fast-changing environments while maintaining delivery discipline

Nice have:

• Undergraduate degree (required)- Preferably in Business/Engineering
• PMP/PgMP
• Experience in financial services, regulated environments, and large digital transformation programs
• Familiarity with lean portfolio management, flow metrics and value stream funding models

What Success Looks Like?

• Programs deliver predictably with visible flow and controlled risks
• Dependencies are proactively managed, not discovered late
• Stakeholders have real-time transparency into progress and value
• Teams move faster with fewer blockers and better alignment
• Business value is realized, measured and communicated clearly

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work and career advancement

Job Skills

Adaptability, Budgeting, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Long Term Planning, Program Management, Resource Management, Team Management, Vision Alignment

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-02-192026-03-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.