Program Manager Workforce Optimisation

As Australias largest private hospital operator Ramsay employs 34000 team members across 76 hospitals. Workforce optimisation is one of Ramsays key strategic priorities and we are undertaking a multiyear transformation to enhance rostering practices modernise our operating model and implement technology that enables smart and sustainable workforce management.

In this pivotal role the Program Manager will be directly accountable for the endtoend delivery and integration of all initiatives within this program.

You will provide leadership governance and oversight across a diverse portfolio of projects including:

Implementation of the new Roster Scheduling and Time & Attendance (RoSTA) system

Enhancement of rostering practices and the design of a new roster operating model

Agency workforce reduction initiatives

Talent career pathway and capability development programs

Development of strategic workforce analytics to support datadriven decisionmaking

Lead overall program direction ensuring clear governance and effective management of interdependent projects.

Deliver measurable improvements in workforce efficiency cost management and employee experience across the program.

Develop and maintain the program roadmap proactively managing programlevel risks issues resourcing and dependencies.

Monitor KPIs and benefit realisation driving continuous improvement and embedding innovation across all initiatives.

Build strong stakeholder engagement and ensure consistent highquality communication across multiple sites and diverse stakeholder groups.

Ensure all program outcomes align with Ramsays strategic priorities and uphold The Ramsay Way values.

Proven experience in program management particularly within complex organisational environments.

Strong leadership management and change management skills.

Excellent stakeholder engagement and communication abilities.

A strategic mindset with a focus on data-driven outcomes and continuous improvement.

A commitment to The Ramsay Way People caring for people.

Tertiary qualification in business health administration or a related field.

Demonstrated experience in program management leading large-scale multi-initiative transformation programs in complex organisations.

Strong commercial acumen with expertise in financial management benefits tracking and linking workforce initiatives to operational and financial outcomes.

Proven ability to engage and influence stakeholders at all levels including executive sponsors operational/clinical leaders and frontline managers.

Experience in workforce planning rostering and optimisation ideally within healthcare or similar regulated environments.

Advanced change leadership skills with a track record of delivering sustainable change across decentralised multi-site environments.

Proficiency in project and program management methodologies (e.g. Agile PRINCE2).

Demonstrated experience with change management practices to enable successful adoption embedment and sustainability

Strong analytical and problem-solving skills with the ability to leverage data and analytics to drive decision-making and continuous improvement.

Experience managing risks compliance and audit readiness in workforce-related programs.

Demonstrated ability to manage program-level risks issues and dependencies and to lead program steering committees and governance forums.

Experience in digital transformation including the implementation of technology-enabled change automation or AI in workforce management.

Experience with digital transformation automation or AI in workforce management.

Familiarity with workforce management (WFM) human capital management (HCM) and time & attendance systems.

Experience benchmarking workforce practices against industry standards and incorporating best practice into program design.

Ability to design and deliver capability uplift and training programs.

Experience fostering a learning culture supporting skills development and leveraging predictive analytics for workforce planning.

Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

Ramsay Rewards: Access great deals at over 100 major retailers

Employee Wellbeing: Flexible working arrangements a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling coaching and support 24/7.

Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

Ramsay Way Culture: Join a team dedicated to People Caring for People fostering a positive supportive and inclusive environment.

Ramsay Health Care a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of People Caring for People since 1964.

We believe in a bright future for our company and for every one of our employees our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

A National Police Check conducted within the previous 12 months may be asked of you

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries please contact Diana McManus Director People via email

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct available at