Ecommerce Strategist

REQUIREMENTS:

• 5+ years of paid marketing experience, with a solid track record in driving growth through various marketing channels (Meta, Tiktok, Google, etc.).
• 3+ years of client-facing experience, ideally in an Account Manager or Strategist role.
• Excellent communication skills and the ability to lead client discussions with clarity and confidence.
• A deep understanding of Ecommerce platforms, attribution, and pixel tracking.
• Ability to manage client relationships with a proactive and consultative approach.
• Experience with pricing integrity and contract negotiations.
• Ability to identify opportunities for service expansion and upselling, while maintaining alignment with client goals.

ESSENTIAL QUALITIES:

• Strategic Thinking: Ability to use performance data, insights, and personal marketing expertise to drive account direction.
• Client-Focused: Confident in guiding clients, building relationships, and driving retention.
• Team Collaboration: Works seamlessly with internal teams and Division Heads to ensure alignment and deliver results.
• Leadership: Capable of leading and motivating executional teams to meet strategic objectives.

THE DAY-TO-DAY:

• Client Relationship & Account Strategy: Own the client relationships and ensure the execution of client strategy. Serve as the main point of contact for client calls, meetings, and day-to-day support.
• Media Planning: Monitor account performance and direct the team to execute strategies across channels to meet targets.
• Pricing Integrity & Contract Negotiation: Manage pricing structures, negotiate terms, and ensure service delivery is aligned with client goals.
• Sales & Service Expansion: Collaborate with the sales team to expand services and grow client portfolios.
• Training & Team Collaboration: Coordinate with internal teams to ensure consistent strategy execution and provide feedback to elevate team performance.

ABOUT THE POSITION:

ABOUT PILOTHOUSE:

APPLICATION INSTRUCTIONS:

BENEFITS:

• Benefits package through Sun Life after completion of the 3-month probationary period
• Fun virtual events – we host company events focused on fun and growth
• Casual dress
• Work from home
• Flexible work schedule

• Commuter friendly – bike storage available in our office
• Dog friendly
• Beer on tap – cold, local beer waiting for you

COMPENSATION: