Friendly Fast Foods Inc. is seeking a Multi-Unit Restaurant Operation Manager in Vernon, British Columbia, to start immediately.
Location: Vernon, BC (2739 30th Street, Vernon, BC V1T 5C6) with travel to 100 Mile House, Williams Lake, Vanderhoof, Burns Lake, Smithers, Terrace and Kitimat.
Base Salary: $54,000 to $76,128 annually, depending on experience.
- Company Cell Phone
- Company Vehicle
- Company Laptop
- Extensive Group Medical/Dental (single/family) including Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D
- Disability Benefits
- Optional Group RRSP
Education: Secondary School Certificate or equivalent.
Experience: 5 years in the food industry; management experience and coaching skills are key.
Role
The Restaurant Operation Manager is responsible for all aspects of restaurant operations, ensuring quality, adherence to A&W standards, regulatory compliance, team development, and business profitability.
Responsibilities
Operations
- Balance key goals – high quality, speed of service, and cost control.
- Maintain A&W standards and conduct performance reporting.
- Ensure equipment and facilities are in good condition and plan maintenance.
- Apply climate goals daily.
Human Resources
- Train, develop, and address poor performance.
- Ensure a safe and motivating work environment.
- Document critical incidents and report them appropriately.
- Ensure monthly Health and Safety meetings are completed and corrective actions taken.
- Enforce HR policies.
- Manage inventory control and cash & food cost management principles.
- Maintain profitability by managing costs.
Customers
- Maintain cleanliness standards and safe food handling practices.
- Deliver high level of service through efficient preparation, stocking, and staffing.
- Handle accidents or complaints with service recovery.
- Ensure team appearance meets standards.
Qualifications
- Strong interpersonal skills and proven leadership.
- Demonstrated skill in running a profitable restaurant with high operating standards.
- Expertise in all restaurant positions.
- Complete knowledge of operating systems and standards.
- High interest in developing others.
- Ability to complete accounting and administrative aspects.
- Valid Driver’s license.
- Willingness to travel up to 20 days per month in all weather conditions.
Preferred Skills
- Acceptable English language oral and written communication skills.
- Competency in Windows 11 and MS365 for Business.
- Ability to give presentations.
- Ability to build and maintain positive relationships with colleagues and suppliers.
Physical Demands
- Standing and walking for extended periods.
- Some heavy lifting.
Posted: August 8, 2025
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
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