Inside Sales Rep-Automotive (On-Site)

Description

Title: Inside Sales Rep-Automotive (On-Site)

Location: Belleville, ON

JOB DESCRIPTION

The Inside Sales Rep engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then an Inside Sales Rep position at Concentrix is just the right place for you!

As an Inside Sales Rep, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As an Inside Sales Rep, you’ll:

• Receive inbound calls from customers inquiring about their services; will identify their specific needs and provide information on subscription services that offer the most value to them

• Upsell subscription services as they apply to customer needs and meet sales targets

• Website navigation/referring them to published materials, secondary sources. Assistance with the GPS Navigating system.

• Deliver expert customer experiences…with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep role include:

• 1+ years’ experience in a sales environment - Need to be comfortable in sales environment as there are sales targets

• 1+ years of call center experience preferred

• Strong analytical, problem-solving skills and logical reasoning. Quick thinking

• Ability to speak confidently/ Good communication skills

• Technical aptitude/AI Comfortable – website navigation setting up GPS Navigating systems -able to use guiding language

• Strong attention to detail and accuracy - will be communicating in written format with customers Via emails and SMS. Grammatical errors are a flag

• Proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies

WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

• The base salary range for this position is $20.00/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.

• DailyPay enrollment option to access pay "early," when you want it

• Health and wellness programs with trained partners to help promote a healthy you

• Mentorship programs that support your rewarding career journey

• A modern, state-of-the-art office setting with advanced technologies and a great team

REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Location:

CAN, Belleville, ON

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement:

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI):

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE