Asset Recovery Coordinator

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures, Canada’s Top Growing Companies. We’re also honoured to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women & Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome, easyfinancial, and LendCare.

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

We’re looking for a detail-oriented Asset Recovery Coordinator for our LendCare subsidiary to support the administrative and coordination aspects of vehicle recovery—managing accounts, vendors, documentation, and compliance to ensure organized, timely, and cost-effective outcomes

Day in the life of a Asset Recovery Coordinator:

• Portfolio Management: Independently manage a portfolio of accounts or oversee a vendor’s portfolio, ensuring recovery efforts are executed efficiently and in alignment with company policies.
• Vendor Coordination: Engage with repossession agents and third-party vendors to assign recovery tasks, monitor progress, and ensure compliance with contractual obligations and regulatory standards.
• Storage & Impound Coordination: Respond promptly to notifications of located or impounded vehicles. Coordinate with vendors, storage facilities, and internal teams to facilitate timely recovery and minimize associated costs.
• Post-Sale Support: Assist with post-sale activities for remarketed vehicles, including uploading bills of sale, filing lien discharges, ensuring accurate fund processing, and transitioning files to the appropriate internal units.
• Documentation & Compliance: Maintain detailed records of recovery actions, communications, and outcomes. Ensure all activities comply with internal policies, industry regulations, and privacy laws.
• Workflow Adherence: Follow established workflows and recovery protocols to ensure consistent, organized, and timely execution of recovery processes.

What we are looking for:

• Professional experience in customer service and/or administrative roles.
• Experience in asset recovery, collections, financial services, or in the auto industry are highly regarded.
• Excellent communication, negotiation, and relationship management skills, with the ability to navigate difficult conversations.
• Highly organized with strong attention to detail and documentation accuracy.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Self-sufficient and capable of working independently with minimal supervision.
• Ability to prioritize tasks and adapt to changing priorities in a fast-paced environment.

Additional Requirements for Internal Candidates:

• Must have been in your current role for 9 months.
• Have the endorsement / support of your current manager.
• Must not be currently under corrective action or within 6 months of any previous corrective action.
• Must be achieving or exceeding the required level of individual performance in your current role.

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
• For complete picture of total rewards, please click here.

We are offering $42,000.00 – $45,000.00 CAD for this role.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment:

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.