SALES SUPERVISOR

Overview

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and a great place to work!

Position Summary

Experienced and results-driven Branch Sales Managers lead and enhance all sales activities within their assigned TruGreen branch. The ideal candidate will play a pivotal role in staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold our TruGreen Commitment. This position involves devising strategic plans to expand our customer base within the local marketing area in a high‑growth market.

Responsibilities

• Develop comprehensive sales plans and forecasts at the branch level. Maintain rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
• Collaborate in the execution of various marketing programs, such as door‑to‑door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services. Share valuable local market insights and customer feedback with the TruGreen Marketing team.
• Compile lists of potential customers to generate sales leads. Utilize information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources. Additionally, provide support in closing sales as required.
• Address customer complaints related to sales and service. Analyze and manage new sale cancellation requests to proactively retain customers.
• Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
• Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency. Monitor and report on the hourly, daily, and weekly sales performance of each team member.
• Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
• Lead the recruiting, interviewing, and staffing of 18 or more peak reps. Evaluate staff performance, provide salary recommendations, and enforce disciplinary actions in accordance with company policies.

Education and Experience Requirements

• Bachelor's degree or 2–3 years of related sales experience in the lawn/horticulture agronomic field preferred, or an equivalent combination of education and experience.
• Proven experience in sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem‑solving skills.
• Proficiency in using sales analytics and CRM tools.
• Ability to travel to all Door‑to‑Door routes within the market.

Knowledge, Skills, and Abilities

• Demonstrated knowledge of the organization, products, and/or services.
• Strong understanding of customer and market dynamics and requirements.
• Proven leadership and ability to drive sales teams.
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
• Ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Attention to detail, organizational skills, adaptability, and flexibility.
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

Physical Demands & Working Conditions

• Regularly required to sit, stand, walk, use hands and arms, speak, hear, and use close vision.
• Occasionally required to lift or move up to 25 lbs., stoop, kneel, crouch, or crawl.

Noise level: Low to moderate. Adverse conditions: minimal. Ability to speak, read, and write fluently in English is required.

Work Environment

• Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Language

Ability to speak, read, and write fluently in English is required.

Pay Range

$60,000 – $90,000 (includes regular weekly salary and bonus potential)

Corporate Purpose

TruPurpose – Inspiring the world to live life outside. We believe the good life begins with a great lawn and are dedicated to making your yard a place of inspiration and true connection.

Equal Employment Opportunity

TruGreen is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or age.

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