Job Description
What is the opportunity?As an expert advisor, you proactively provide advice and enable mid-market commercial clients to leverage RBC’s cash management solutions, taking responsibility for clients’ onboarding, activation and ongoing adoption of digital solutions. Mid-market commercial clients are defined as commercial clients. You develop and deliver on business priorities and improve the client experience through execution of sales plans to acquire new clients and recommend appropriate treasury services to existing clients. You also provide focused financial advice and solutions to meet the clients’ business and financial goals, while partnering with Commercial Financial Services (CFS) team and other colleagues across RBC Financial Group to drive client loyalty and build long-term profitable client relationships.What will you do?Lead with a growth mindset, focusing on what’s possible to maximize client acquisition, growth and an exceptional client experience
Act as the single point of contact throughout the cash management end-to-end onboarding process, partner with the relationship team and follow up with clients to ensure an exceptional client experience
Demonstrate digital IQ by building awareness and encouraging clients to fully leverage digital solutions on an ongoing basis to optimize their business’s operations
Deliver financial and business “Insight” advice through a differentiated value proposition by presenting solutions that clearly articulate the benefits and advantages to the client; help the client to understand alternatives, navigate and implement proposed solutions; and identify opportunities and refer clients to RBC Partners to meet the client’s broader advice needs
Educate the client with new or emerging issues that will impact their business by providing the client with unique, valuable insights on the client’s industry, business or market
Plan and prioritize client and market activities to win as One RBC, seeking referral opportunities for the relationship team, Transaction Banking Team and other RBC partners
Gather insights through client discovery to identify a broad range of solutions to further anchor clients to RBC and increase share of wallet
Partner with the Relationship Manager, Commercial Financial Services and Commercial Banking Advisor to develop a coordinated client contact strategy, ensuring future client needs are identified and met
Proven experience supporting clients within the payment space
Proven experience in the financial services industry, specifically within a cash management and treasury solutions role
Strong client focus, highly organized, and the ability to incorporate sales disciplines into day-to-day activities and routines
Proven ability to prioritize and adapt to a fast paced environment
Curiosity and willingness to learn new skills while building partnerships with stakeholders and fostering team work
Excellent verbal communication skills; notably the ability to illustrate with words the impact of the recommended solutions on the client’s business operation(s) relationships
Entrepreneurial spirit, with a business development mindset to grow and develop their business opportunities
Attained the CTP - Certified Treasury Professional designation
Minimum of 5 years of experience working for a financial institution
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Address:
16 YORK ST:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-07-14Application Deadline:
2026-07-29Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Treasury Solutions Specialist • Toronto, Ontario
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