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Summit Search Group
Hospitality Operations ManagerSummit Search Group • Vernon, Regional District of North Okanagan, CA
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Hospitality Operations Manager

Hospitality Operations Manager

Summit Search Group • Vernon, Regional District of North Okanagan, CA
30+ days ago
Job type
  • Full-time
Job description

Our client is a family-run business that values hard work, authenticity, and community. They create fantastic cider and farm-to-table food, and are looking for a Hospitality Operations Manager to lead their restaurant, tasting room and events with passion and purpose.

  • Be part of a tight-knit, supportive team in a fast-paced, dynamic environment.
  • Work in a business that values quality, people, and innovation .
  • Lead with autonomy while collaborating across multiple departments.

What You’ll Do :

  • Oversee restaurant and tasting room operations , ensuring smooth service and a great customer experience.
  • Lead and develop staff —hiring, training, and coaching a high-energy team.
  • Problem-solve on the fly , handling daily challenges with a level head.
  • Foster a positive, inclusive culture where employees thrive.
  • Communicate effectively with owners, kitchen staff, office teams, and seasonal employees.
  • Maintain high standards for food, beverage, and service quality.
  • Manage scheduling, payroll, and inventory , ensuring efficiency and cost control.
  • Drive overall business performance by collaborating across departments, ensuring all initiatives align with company goals.
  • Ensure quality assurance , developing SOPs to maintain the highest food and beverage standards.
  • Lead marketing efforts , collaborating on promotions, events, and annual marketing plans.
  • Manage purchasing and financial performance , working with suppliers to bring in new products while maintaining cost efficiency.
  • Engage and develop staff , fostering a culture of learning and continuous improvement.
  • Oversee menu research and development , working closely with the chef to introduce innovative offerings.
  • Plan for growth , analyzing systems for operational efficiency, tracking KPIs, and setting financial goals.

Who You Are :

  • Down-to-earth, relatable, and high-energy. You connect with people and inspire teams.
  • A problem solver. You thrive in a fast-paced, high-volume environment.
  • Resilient and adaptable. You don’t get overwhelmed easily.
  • A strong leader. You balance diplomacy with a focus on results.
  • Experienced. You have a background in restaurant or hospitality management.
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Hospitality Operations Manager • Vernon, Regional District of North Okanagan, CA

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