Scrum Master (Jira Superuser)

Direct message the job poster from Apex Systems

Technical Recruiter at Apex Systems - Specializing in PMO

Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Scrum Master with experience working well under pressure, expertise in Jira and Slack experience to place at our client.

Location: Toronto/remote

Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Diana at dbaraky@apexysystems.com

Overview

Our client is seeking a dedicated and experienced Scrum Master to join our Enterprise Solutions - Caper Retail Project Management (RPM) team. The Scrum Master will play a pivotal role in fostering team collaboration, ensuring efficient project execution, and aligning project goals with business objectives to deliver high-quality results. This role requires a deep understanding of Agile methodologies, excellent communication skills, and the ability to manage multiple projects simultaneously.

Responsibilities

1. Facilitate Agile Ceremonies: Lead daily stand-ups, war room daily triage, sprint planning, sprint reviews, and retrospectives to ensure the team adheres to Agile principles and practices.
2. Remove Impediments: Identify and remove obstacles that may hinder the team's progress, ensuring smooth workflow and timely project delivery.
3. Promote Continuous Improvement: Encourage a culture of continuous improvement by facilitating regular reviews and retrospectives, and implementing actionable feedback.
4. Ensure Adherence to Agile Practices: Ensure the team follows Agile best practices, including maintaining the Definition of Ready and Definition of Done.
5. Collaborate with Stakeholders: Act as a liaison between the development team and other stakeholders, ensuring clear communication and alignment on project goals and priorities.
6. Support RPMs: Assist RPMs in managing the project backlog, prioritizing tasks, and defining clear and actionable user stories.
7. Monitor Team Performance: Track and report on team performance metrics, such as velocity and burndown charts, to identify areas for improvement.
8. Foster Team Collaboration: Promote a collaborative team environment, encouraging open communication and knowledge sharing among team members.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience: 3-5 years of experience as a Scrum Master or similar role within a software development or IT environment. Proven experience in managing Agile projects and facilitating Agile ceremonies.
• Skills: Strong organizational and time management skills, excellent verbal and written communication skills, proficiency in Agile project management tools (e.g., Jira, Trello, Smartsheet), strong problem-solving skills, and ability to work independently and collaboratively in a fast-paced environment.

Certifications:

• Certified ScrumMaster (CSM) or equivalent Agile certification is required.
• Additional certifications such as Certified Agile Coach (ICP-ACC) or Project Management Professional (PMP) are a plus.

Preferred Qualifications

• Experience in retail technology, operations, or logistics.
• Familiarity with other Agile methodologies such as Kanban.
• Experience with large-scale enterprise software projects and managing teams at scale.

About You

You are a seasoned professional with a demonstrated ability to lead complex technical projects. You thrive in high-pressure environments that favor collaboration, innovation, and attention to detail. You possess a strong understanding of software solutions and technical frameworks and are quick to adapt to new challenges. You excel in customer management, adeptly anticipating and addressing complex needs while building strong relationships.

This role offers a unique opportunity for experienced professionals to refine their project management expertise while playing an integral role in optimizing our retail partner integration processes.

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