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*Bilingual Medical Claims Assistant – 100 % Remote (MTL, QC)Recruit Action inc. • Montreal, Montreal (administrative region), CA
*Bilingual Medical Claims Assistant – 100 % Remote (MTL, QC)

*Bilingual Medical Claims Assistant – 100 % Remote (MTL, QC)

Recruit Action inc. • Montreal, Montreal (administrative region), CA
30+ days ago
Job type
  • Full-time
  • Permanent
  • Temporary
  • Remote
Job description

Overview

Bilingual Medical Claims Assistant – 100 % Remote (Montreal, QC)

Remote opportunity in the insurance sector supporting mortgage creditor claims. This role involves intake calls, medical information requests, eligibility review, and client communication. Requires bilingual English/French skills, claims adjudication experience, and strong attention to detail.

Responsibilities

  • Conduct intake calls with claimants and update case records.
  • Review claim forms and documents for completeness and accuracy.
  • Request and process medical information.
  • Determine initial coverage eligibility and communicate with claimants.
  • Summarize employment and lender documentation.
  • Prepare written correspondence for additional information or claim decisions.
  • Ensure quality, cost-effective adjudication within defined standards.
  • Collaborate with the manager to meet team goals.
  • Perform additional reporting and administrative tasks as required.

What you will need to succeed

  • High school diploma or GED required; post-secondary education preferred or equivalent work experience.
  • Bilingual in English and French to interact with claimants, mortgage lenders, and medical providers in both languages.
  • Exceptional verbal and written communication skills.
  • Previous experience in adjudicating life and/or disability claims within the insurance industry.
  • Strong knowledge of medical conditions and terminology.
  • Proficiency in Microsoft Office 365 to manage and update claim records.
  • High attention to detail and strong analytical skills.
  • Ability to manage sensitive information with discretion.
  • Capacity to handle a high volume of claims, prioritize tasks, and meet deadlines.
  • Excellent customer service skills and ability to respond professionally in high-pressure situations.
  • Strong interpersonal skills to work independently and in a team.
  • Adaptability to process changes and evolving business requirements.

What is in it for you

  • Hourly salary of $22.
  • 4-month contract with potential for permanent employment.
  • Full-time position: 37.50 hours per week.
  • Weekday schedule from 9 am to 5 pm.
  • Remote work flexibility.

EEO statement: Recruit Action inc. provides recruitment services. Only candidates who match hiring criteria will be contacted.

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*Bilingual Medical Claims Assistant – 100 % Remote (MTL, QC) • Montreal, Montreal (administrative region), CA

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