Bilingual Field Service Technician (Printing Technology) / Technicien de service de terrain bil[...]

Overview

Join to apply for the Bilingual Field Service Technician (Printing Technology) / Technicien de service de terrain bilingue (Technologie d\'impression) - Bathurst/Campbellton Area, NB role at Customer Engineering Services

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Join to apply for the Bilingual Field Service Technician (Printing Technology) / Technicien de service de terrain bilingue (Technologie d\'impression) - Bathurst/Campbellton Area, NB role at Customer Engineering Services

What We’re Looking For / Ce que nous recherchons

• Vous devez être parfaitement bilingue (français et anglais) / You must be fully bilingual (French and English)
• Vous devez résider actuellement dans la ville indiquée / You must currently reside in the posted city
• Vous devez être à l’aise avec les déplacements quotidiens (régionaux) et les séjours occasionnels à l’extérieur / You must be comfortable with daily travel (regional) and occasional overnight stays
• Vous devez détenir un permis de conduire valide et un dossier de conduite sans tache (rapport de la SAAQ ou équivalent requis) / You must hold a valid driver’s license with a clean driving record
• Vous devez être légalement autorisé(e) à travailler au Canada / You must be legally entitled to work in Canada
• Aimer apprendre et travailler avec différentes technologies / Enjoy learning about and working with different technologies
• Posséder une forte aptitude technique ou mécanique (l’expérience avec les outils, moteurs ou équipements est un atout !) / Have strong technical or mechanical aptitude (experience with tools, engines, or equipment is a plus)
• Être habile avec les outils manuels et les applications informatiques / Proficient with hand tools and computer applications
• Démontrer d’excellentes habiletés en communication et en service à la clientèle / Excellent communication and customer service skills
• Faire preuve de solides compétences en diagnostic et en résolution de problèmes / Strong troubleshooting and diagnostic abilities
• Être capable de soulever jusqu’à 23 kg et de travailler de façon autonome / Able to lift up to 23 kg and work independently
• Expérience en réparation d’imprimantes de bureau ou de groupe de travail / Repair experience with workgroup or office printers
• Expérience en service sur le terrain dans un rôle en contact direct avec la clientèle / Field service experience in a customer-facing role
• Diplôme d’études collégiales (DEC) en technique ou formation équivalente en électromécanique / Associate’s degree in a technical field or equivalent electro-mechanical training
• Disposer d’un véhicule fiable pour se déplacer chez les clients / A reliable vehicle to travel to customer sites

What You’ll Do / Ce que vous ferez

• Service and repair commercial/workgroup printers in business environments
• Troubleshoot equipment issues and follow service procedures
• Install upgrades and modifications to optimize performance
• Maintain accurate service records and a small inventory of parts
• Build strong relationships with customers through excellent service

A Day in the Life / Une journée type

• Start your day from home – no need to report to an office first
• Travel to customer sites in your territory to service printers and office equipment
• Perform preventive maintenance, troubleshooting, and repairs
• Provide basic customer training on equipment use
• Close out service calls with accurate records and parts usage
• Wrap up your day knowing you’ve solved problems and helped customers get back to business

Why Join Us / Pourquoi nous rejoindre

• Steady weekday schedule – Monday–Friday daytime role
• Immediate start – we will train you!
• Competitive pay ($45,000–$60,000) + mileage reimbursement
• Health Spending Account (HSA) to supplement your benefits
• Career growth opportunities – we promote from within
• Business expenses reimbursed – we invest in your success

Benefits / Avantages

• Competitive salary: $45,000–$60,000 (based on experience)
• Generous mileage reimbursement
• Health Spending Account (HSA) to support your health and wellness needs
• Business expense reimbursement
• Career advancement opportunities as we continue to grow
• Comprehensive training to set you up for success
• Immediate start available

Equality & Inclusion / Égalité d’accès à l’emploi

At Coast To Coast we are committed to building a workforce that reflects the diversity of the communities we serve across Canada. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, identities, and abilities.

We welcome and value the unique contributions of people regardless of race, national or ethnic origin, colour, religion, age, gender identity or expression, sexual orientation, marital or family status, disability, or any other protected ground under applicable human rights legislation.

By fostering a respectful, inclusive, and barrier-free workplace, we believe we can better serve our customers, support our teams, and thrive as an innovative and socially responsible company.

What We Offer / Ce que nous offrons

• Competitive salary: $45,000–$60,000 (based on experience)
• Generous mileage reimbursement
• Health Spending Account (HSA) to support your health and wellness needs
• Business expense reimbursement
• Career advancement opportunities as we continue to grow
• Comprehensive training to set you up for success
• Immediate start available

Additional

Seniority level: Associate | Employment type: Full-time | Job function: Customer Service | Industries: IT Services and IT Consulting

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