Job Description
What is the opportunity? Reporting to the Senior Manager, Trade Operations, this position is expected to provide support for all related processing of documentation and administration of all Trade related products (Guarantees, Letters of Credit, Documentary Collections). This position is fully on-site.**Please note this is a 1 year contract positionWhat will you do?Provide premium service in all aspects of the Trade Finance operational workflow including the completion of Letters of Credit, Guarantees and Documentary Collections and ensuring service delivery standards are met or exceeded.
Point of support for all L/C and Guarantee operational escalations.
Responsible to meet monthly Key Performance Indicators and to participate in Payment and Trade Operation (PTO) Quality Initiatives.
Responsible for effective relationship management of all partners, including, but not limited to BBE, P&CB, Capital Markets, IT, and Products/Sales Management teams.
Referral point for service partners in all businesses throughout RBC for processes relating to the issuing and advising of L/Cs, Guarantees and Documentary Collections.
Track service gaps/client impact errors, performing root cause analysis as required closing gaps, improving service and optimizing operational efficiency.
1+ years import/export documents checking experience
Knowledge of SWIFT payment and L/C message types (MT700, 100 and 400 series)
Working knowledge of ICC rules (UCP 600; ISP98, URDG758, ISBP)
Strong organizational & decision-making skills
Technical aptitude and system documentation proficiency
CDCS (Certified Documentary Credit Specialist)
Trade processing software such as Trade 360
Previous Customer Service experience
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Opportunities to do challenging work
Address:
VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVERCity:
VancouverCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
Contract (Fixed Term)Pay Type:
SalariedPosted Date:
2026-06-29Application Deadline:
2026-07-14Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Trade Officer • VANCOUVER, British Columbia, Canada
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