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S.i. Systems
Senior Oracle CX Functional Consultant to support the implementation, configuration, andS.i. Systems • Edmonton
Senior Oracle CX Functional Consultant to support the implementation, configuration, and

Senior Oracle CX Functional Consultant to support the implementation, configuration, and

S.i. Systems • Edmonton
22 days ago
Job type
  • Full-time
Job description

Our Government client is seeking an experienced Oracle CX Functional Consultant to support the implementation, configuration, and optimization of Oracle Sales & Service Fusion Cloud. The ideal candidate will bring a strong background in CRM systems, business process analysis, and Agile delivery, with the ability to translate business needs into functional solutions that enhance customer and service experiences.

Start Date: July 7,

End Date: July 30,

Hours per Week: 37.5

Work Location: Remote

Must Haves

  • 5+ yearsas a Functional Consultant in complex enterprise environments.
  • 2+ years of hands-on experience with CRM systems, ideally Oracle Sales & Service Fusion Cloud.
  • Proven expertise in Oracle Sales & Service Cloud configuration and customization.
  • Strong understanding of CRM workflows, service processes, and business rules.
  • Proficiency in Azure DevOps for backlog and test management.
  • Solid experience with functional/regression testing, test cycles, and defect tracking.

Nice to Have Skills

  • Experience with Oracle Integration Cloud (OIC).
  • Knowledge of Oracle BI Publisher and OTBI reporting.
  • Basic understanding of REST APIs within Oracle CX.
  • Familiarity with security management in Oracle Cloud environments.
  • DevOps or CI/CD experience.
  • Previous experience working with government organizations.
  • Relevant Oracle Functional Consultant or CRM certifications.


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Senior Oracle CX Functional Consultant to support the implementation, configuration, and optimization of Oracle Sales & Service Fusion Cloud. • Edmonton

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