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Procom
Director of ComplianceProcom • Toronto, ON, CA
Director of Compliance

Director of Compliance

Procom • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

The Opportunity:

Procom is seeking a highly experienced and strategic Director of Compliance to lead, evolve, and continuously improve our enterprise-wide compliance program across North America. This is a senior leadership opportunity to shape compliance as both a safeguard and a business enabler — ensuring operational excellence, building client trust, and protecting our contractors, clients, and business.

Reporting directly to the Chief Operating Officer, you will design and execute a compliance strategy aligned with principles of prevention, detection, and continuous improvement. You will lead a team of compliance professionals, oversee ISO programs and audits, and proactively embed compliance into business processes, tools, and workflows in partnership with Operations, Technology, Back Office, People & Culture, and other stakeholders.

Why Join Us?

At Procom, we believe compliance isn’t just about meeting requirements — it’s about enabling smarter, stronger business. As our Director of Compliance, you will have the opportunity to:

  • Build and lead a proactive, risk-based compliance program that withstands regulatory scrutiny and supports business growth.
  • Shape and influence executive decision-making while ensuring compliance is embedded into the fabric of our operations.
  • Lead change across the organization by transforming compliance into a strategic enabler that drives results.

This is your chance to take on a visible, high-impact leadership role where your work directly influences executive decision-making and shapes the future of our organization.

What’s in it for You?

  • Impact & Influence: Lead the evolution of Procom’s compliance program across the U.S. and Canada.
  • Executive Exposure: Report directly to the COO and collaborate with senior leadership.
  • Strategic Contribution: Drive initiatives that strengthen business performance, client trust and risk management.
  • Collaborative Culture: Work in a people-first environment where compliance is integrated into business strategy.
  • Work/Life Balance: Enjoy flexibility with our hybrid office policy.
  • Time to Recharge: Benefit from generous vacation and sick day policies.
  • Comprehensive Benefits: Access a full health benefits package

Why would you be fit?

You are a strategic leader with proven expertise in compliance, risk, or regulatory affairs. Someone who thrives in a fast-moving, people-driven business. You combine deep technical knowledge with the ability to influence and drive results across all levels of the organization.

Key Responsibilities:

  • Design, implement and continuously improve Procom’s enterprise-wide compliance framework across North America aligned with best practices.
  • Conduct enterprise-wide compliance risk assessments, audits, and monitoring programs, driving remediation plans to ensure adherence to legal, regulatory, and contractual obligations.
  • Review, develop and strengthen business rules to support audit readiness and compliance effectiveness.
  • Build and lead a master annual compliance plan, mapping activities, deadlines and ownership across departments.
  • Manage and maintain ISO-related compliance standards, certifications, and audits, ensuring ongoing adherence and continuous improvement.
  • Manage and mentor a compliance team, fostering a culture of accountability, integrity, and continuous improvement.
  • Serve as the trusted compliance advisor to the COO and executive team.
  • Partner with executive leadership to align compliance initiatives with business goals and client expectations.
  • Build and deliver compliance training tailored to the unique needs of individual business units.
  • Partner with business leaders to embed compliance into day-to-day practices and decision-making.
  • Monitor evolving legislation and proactively adapt the compliance program to stay ahead of regulatory change.
  • Lead change management initiatives to ensure new policies, processes, and frameworks are successfully adopted.
  • Provide executive-level reporting on compliance maturity, risk posture, and key outcomes.

Skills and Knowledge Required:

  • 10+ years of progressive experience in compliance, legal, or risk management with at least 5 years in a senior leadership role.
  • Proven track record managing compliance programs across U.S. and Canadian jurisdictions.
  • Deep expertise in employment law, worker misclassification, federal contractor obligations, payroll, privacy, and ISO compliance.
  • Experience designing compliance programs aligned with DOJ principles and building policies, audit frameworks, and business rules that withstand external review.
  • Strong background in audits, investigations, root cause analysis and remediation planning.
  • Strong business acumen, with the ability to connect compliance to operational and business goals.
  • Demonstrated ability to lead change management and drive adoption of new policies and frameworks across business units.
  • Experience partnering across business units to embed compliance into systems and workflows.
  • Knowledge of health & safety and workers’ compensation programs (OSHA in the U.S., OHSA/WSIB/WorkSafe BC in Canada).
  • Deep knowledge of data privacy and security: GDPR, CCPA (California), CPRA (California), PIPEDA, and Quebec privacy law (Bill 64).
  • Skilled communicator able to translate complex regulations into actionable practices and influence at all organizational levels.
  • Courageous leader who holds stakeholders accountable while building trust and collaboration.
  • Demonstrated ability to mentor and grow their team.
  • Bachelor’s degree required.
  • Certified Compliance & Ethics Professional (CCEP), CIPP/US or CIPP/C, ISO Lead Auditor, or equivalent credentials are considered strong assets.
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Director of Compliance • Toronto, ON, CA

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