Facility Patient Care Manager - SMHC

Position Overview

The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site / local geographical area within the region in the absence of health services leadership.

Reporting to the Executive Director, this position will be actively engaged in providing leadership to the staff to achieve the operational priorities of the service delivery organization (SDO)i.e. Financial Sustainability, Patient Flow, Patient Experience, Quality / Safety, Staff Engagement and will

• Ensure strong communication pathways between onsite staff, scheduling and managers.
• Reassign staff or request unit / department to provide service to care for patients and their families.
• Fosters / facilitates interdisciplinary, collaborative relationships to ensure a high standard of patient care through modelling care and service with compassion and respect.
• Make decisions and ensure availability of staff based on sick calls and required short term scheduling impacts to maintain safe operation of clinical services including working with agencies.
• Support implementation and change initiatives.
• Manage emergency situations that arise and support staff well-being and communication protocols based on approved algorithms and pathways.
• In collaboration will plan, coordinate and supervise work of outside contractors as required.

NOTE : The position is onsite. Hours cover a mix of evenings and weekends with opportunities for day to provide relief.

Experience

Education (Degree / Diploma / Certificate)

Certification / Licensure / Registration

Qualifications and Skills

Physical Requirements

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.