Information Technology Infrastructure Manager

Taghleef Industries is committed to providing innovative solutions in the field of Information Technology. Our mission is to support business operations through effective management of IT infrastructure, ensuring a secure and efficient environment for our employees and clients.

About the Role

The IT Infrastructure Manager (Americas) will be responsible for managing the provision, installation, support, and maintenance of Information Technology infrastructure to support Taghleef Industries business operations.

Responsibilities

• Ensure that any additional requisite for the information technology network, platform, are acquired, installed, and maintained and supported economically, efficiently and effectively.
• Ensure infrastructure availability, integrity, security through proper monitoring and control mechanism.
• Ensure that methods, standards, procedures used within the assigned area adhere to accepted professional industry standards and Company Policies.
• Manage & ensure that assigned staff are developed personally and professionally.
• Evaluation of technology and solutions for the Ti Group.
• Manage the provision, installation, operation, maintenance and support of information technology infrastructure to support the business plan and related short term and long term requirements.
• Ensure assigned area and projects are appropriately resourced and organized to operate effectively, efficiently, and economically.
• Plan and manage the acquisition, utilization, and disposal of resources within assigned area.
• Assist with determining professional standards, methods, and procedures to be used in the assigned area and ensure these are adhered to for all relevant activities.
• Assist with determining the technical architecture to be employed for information systems including hardware platforms, networks, security, business data backup, operating systems and utilities, monitoring, and control utilities / tools if any.
• Monitor assigned area’s strategic, tactical and operational plans to ensure deliverables are produced on time to the required quality.
• Be hands‑on from time to time & ensure that the Firewall, network servers and storage both on‑premises and on Cloud, are maintained, plan and carry out upgrades and ensure the relevant security policies, patches are implemented to have a strong secured infrastructure environment maintained.
• Ensure that Disaster Recovery procedures are defined, documented, implemented, and tested according to industry best practices and standards.
• Ensure target IT service levels are met. Provide standard periodic service level reports and other progress reports to IT management.
• Maintain and update personal technical and business knowledge. Provide active and informed professional advice to IT management, business management and colleagues.
• Define and monitor the objectives of assigned staff. Ensure that their training requirements, and their need for personal and professional development, are adequately provided for.
• Ensure that assigned area is developed to provide stable professional and competent long‑term service for Ti group.
• Study and test the latest solutions and technologies available in market which will facilitate the business.
• Be ready to travel to other Ti Sites to meet business and project requirements.
• As per the needs of the business there may be other responsibilities and accountabilities assigned for the position at times and will require management of the tasks / projects for Americas as well as for Global IT Infrastructure projects.

Qualifications

Required Skills

Preferred Skills

Pay range and compensation package

Compensation details will be discussed during the interview process.

Equal Opportunity Statement

Taghleef Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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