customer service adviserMarjolaine Dion C.O. et RH • Victoriaville, QC, CA

customer service adviser

Marjolaine Dion C.O. et RH • Victoriaville, QC, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Education: No degree, certificate or diploma
Experience: 2 years to less than 3 years

Tasks

Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Explain the type and cost of services offered
Receive payments
Sell merchandise
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information

Computer and technology knowledge

MS Excel
MS Outlook
MS Word
Electronic mail

Work conditions and physical capabilities

Attention to detail

Personal suitability

Punctuality
Client focus
Excellent oral communication
Organized
Initiative
Ability to multitask
Dependability
Quick learner

Screening questions

Are you authorized to work in Canada?
Do you live near the job location?

Employment terms options

Financial benefits

Commission
Group insurance benefits
Registered Retirement Savings Plan (RRSP)

Other benefits

Deferred Profit Sharing Plan (DPSP)
Free parking available
Work Term: Permanent
Work Language: French
Hours: 39 hours per week

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Customer service adviser • Victoriaville, QC, CA

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