Full Time Credit Clerk - Yorkton Admin

What you’ll do:

You will be responsible for delivering legendary service to make all guests of our Co-op feel “at home here” through:

• Reporting to the Credit Manager, you are primarily responsible for performing collection activities on assigned aging accounts which includes making calls, sharing letters and/or emails, updating collection activities on customer profile, updating notes on internal system, preparing collection follow up report and dealing with customer concerns and escalations efficiently.
• Dealing assertively with any customer concerns/ escalations and providing efficient solutions as a part of exceptional customer service to all external and internal customers.
• Completing credit application processing and maintaining customer credit applications which includes obtaining credit bureau reports, requesting and following up on credit reference requests, and compiling completed credit files/ related documents to submit for review/decision.
• Performing various activities on the internal accounts as assigned by the Credit Manager, which includes process and post monthly payments, reconciliation, adjustment entries, documentation, credit card authorization and transaction follow ups etc.
  
  

Who you are: You are an assertive individual with a high customer – centricity, drive for results and knack for continuous improvement/ enhancements. You are interested in a career in credit and finance/ administration and have:

• A Business Diploma, Office Certificate, National Collector Micro Certificate (Credit Institute of Canada), or equivalent experience
• Commercial Credit Admin Program would be considered an asset
• 1-2 years experience in an Administrative role would be preferred
• Advanced understanding of MS Office (Excel, Word, Outlook) with advanced computer skills
• Highly organized and a high degree of attention to detail
• Excellent communication (verbal and written) and problem-solving skills
• You’re honest and trustworthy, are results-oriented, maintains confidentiality and strive to be the best in what you do
• You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives
• You are physically able to do heavy lifting of 40 lbs and kneel
  
  

Reports to: Carolyn Yaremovich, Credit Manager