Manager Retail Regional

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As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

We are seeking a retail regional manager responsible for overseeing a defined group of locations within the district. Unlike traditional retail environments such as department stores, our retail operations are integrated directly into our terminals and office locations, supporting our core business rather than functioning as standalone storefronts.

The work schedule will vary based on business needs, so the successful candidate must be comfortable with a flexible work pattern. This role also requires significant travel, as it supports multiple sites.

Primary Location: North York Additional Sites: Vaughan, Brickyard, and NHO Travel Requirement: Approximately 50%, primarily road travel

Responsibilities

• Responsible for the day to day operation of the locations.
• Responsible for managing staffing & recruitment for all Retail, SRR and Clerical Operations Support
• Accountable for managing the region's talent development, recruitment retention and training
• Conduct store and terminal visits to ensure stores are operating according to national standards.

Checks to include inventory management, store cleanliness, brand standards and equipment checks
• Manage the store's budget to ensure GL is accurate and relevant
• Provide monthly / quarterly reports as required to the Divisional Retail Manager
• Monitor and track volume, revenue and Retail KPI's
• Track competitive analysis as required
• Provide leadership to Retail team and support representatives through development, training and the Attendance Awareness Program
• Attend Management meetings as required
• Assist with territory management within the region to include: training, provide information, customer inquiries and act as Operations liaison for Agents.

Experience

• Three to Five years Management experience
• Ability to successfully manage multiple tasks in a fast paced environment
• Decisive and competent self-starter
• Excellent interpersonal and relationship building skills
• Must be able to build and promote a well-functioning team environment
• Exemplary oral and written communication skills required
• Ability to travel up to 75%
• Knowledge of Microsoft office: Word, Excel, Power Point
• Financial Acumen

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 552 - North York
Working Conditions: Office Environment; On the Road

Reports to: Manager Retail Divisional
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

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We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.