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customer service representative supervisor
customer service representative supervisorKenan Courier and Logistics • North Bay, ON, CA
customer service representative supervisor

customer service representative supervisor

Kenan Courier and Logistics • North Bay, ON, CA
12 days ago
Job type
  • Permanent
Job description
  • Education:
  • Expérience:
  • Education

  • College/CEGEP
  • Tasks

  • Authorize routine deposits and withdrawals
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers' training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Conduct performance reviews
  • Perform same duties as workers supervised
  • Recruit and hire staff
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Supervision

  • 5-10 people
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Reliability
  • Team player
  • Experience

  • 2 years to less than 3 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week
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Customer service representative supervisor • North Bay, ON, CA

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