Dining Room Manager

Dinning Room Manager

Aspira Waterford Kingston Retirement Living

Rate of Pay: $43,055 - $53,819

This posting is for an existing vacancy.

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, maintenance and administrative functions. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!

We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Dinning Room Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee operations and craft an atmosphere where joy and well-being flourish.

Why you belong here:

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package

• Health & Dental benefits program

• RRSP with employer match

• Share Ownership and Reward Program (SOAR)

• Employee Share Purchase Plan with company match

• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges

• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What you will be doing:

• Support and monitor the efficacy of all food and beverage activities within the residence to align with Aspira standards and expectations for hospitality-style dining services

• Responsible for overseeing all aspects of management related to dining room servers, including recruitment, orientation, supervision and performance evaluation, aimed at maintaining high productivity levels

• Conduct training and education sessions on hospitality-style dining service to ensure that team members are proficient in providing excellent service to residents

• Assist with meal service by performing server duties as needed

• Report supply and procurement requirements to the General Manager

• Manage staffing levels for dining room within the allocated budget

• Supporting the planning and organizing external marketing events and ensures that all dining room and bistro/café area are tour ready

• You have strong people skills that can guide, motivate and supervise a diverse team while also being able to delegate tasks effectively

• Can demonstrate patient, understanding, and able to connect with both residents and their families

• You are able to think quickly, adapt to changing situations, and resolve issues efficiently

• Possess effective organizational and time management skills to handle multiple tasks, manage budgets and ensure the smooth operation of the department

What you need to know:

• Graduated from high school and completed coursework in hospitality service management, guest relations, service excellence, or a related field

• Brings two years of experience in fine dining, catering service or hospitality within hotels and restaurants

• Has a valid Safe Food Handling and Smart Serve certificate

• You must be legally eligible to work in Canada or have a valid work/study permit

• You must successfully pass a Vulnerable Sector Check and Criminal Records Check

• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.