Senior Manager, Financial Crimes Training and Communications

Job Description

What is the opportunity?

The Senior Manager, Financial Crimes Training & Communications is responsible for the design, development, and execution of the Financial Crimes (FC) employee learning and communications strategy.

The role manages the design and delivery of classroom and technology-based training programs. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.

What will you do?

• Developing, designing, and implementing classroom and web-based training programs to meet and anticipate the needs of FC employees and the expectations of regulators.
• Ensuring the proper preparation, implementation, and management of instructional development projects; developing curricula and their respective materials and allocating necessary resources for projects.
• Contributing to the selection, development and updating of courseware content for classroom and web-based delivery.
• Evaluating the effectiveness of training programs to ensure objectives are accomplished and regulatory expectations are met.

What do you need to succeed?

• 2-4 years experience with a Financial Crimes team of a regulated entity.

• Professional experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope.
• Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design (including digital multimedia).
• Demonstrated effective project management processes and practices in executing on learning solutions.
• Demonstrated effective relationship management skills in working collaboratively with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders.
• Demonstrates expertise in written communication.
• Multimedia experience with digital channels; comfortable with web design tools.
• Instructional design diploma or certificate or professional experience in adult education and/or learning and development.

Nice to have

• CAMS

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability

Job Skills

Adult Learning Theory, Communication, Creativity, Curriculum Development, Detail-Oriented, Instructional Design, Instructional Development, Multi-Level Communication, Training Technologies

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-13

Application Deadline:

2026-08-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.