Job Description
JOB SUMMARY
The Business Intelligence (BI) Analyst for the Specialty Reporting Services team will turn data into information, information into insight and insight into business decisions. The team member will have the ability to develop complex and appealing visualizations using a variety of BI Tools based on tightly established client turnaround times.
DUTIES AND RESPONSIBILITIES
Implementation of new reporting processes and procedures as required such as moving to automated reporting methods
Analyze reports for trends and variances across the programs and communicate findings
Design and prepare monthly, bimonthly or quarterly business reports including metrics/volumes and significant case summaries to clients using a variety of tools, including; Excel, Power BI, SSRS, PowerPoint
Convert data to usable information to drive growth, individual contract KPI’s and increased productivity
Act as the subject matter expert for specific Bayshore Specialty Rx Ltd data sets and act as a liaison with internal management and clients as required
Test and debug reporting and analysis using standard tools including but not limited to Excel, Access, CRM and other database management tools/systems
Interpret data and develop actionable recommendations for business leaders
Identify, analyze, and interpret trends or patterns in complex data sets
Locate and define new process improvement opportunities
Ability to respond to customer inquiries and reporting needs efficiently as well as adapt to rapidly evolving client requirements
Knowledge of SQL queries to acquire data from primary and secondary data sources is desirable
Formulating and communicating meaningful and actionable process plans
Participate in ongoing internal and/or external continuing education activities
Adhere to Bayshore Policies and Procedure
Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System
Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any health and safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.
Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
Job Qualification
QUALIFICATIONS
EDUCATION
Bachelor’s degree in information technology, statistics or data analysis
EXPERIENCE
Expert level Power BI, Excel, and Dashboarding Skills
Minimum 2 years of experience working with complex data sets
Minimum 2 years of experience in analyzing and presenting results to stakeholders and clients
Minimum 2 years of experience with SQL and VBA is an asset
Data mining and in-depth knowledge of Data Science techniques is an assent
Experience working with pharmaceutical data is an asset
OTHER SKILLS AND ABILITIES
Strong written and verbal communication skills
Business Intelligence Analyst • Mississauga, ON
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